Call Center Sales Agent Jobs in Cairo

Customer Attends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs. Route calls to relevant Departments and follow-up where necessary. Handles customer complaint professionally and responds with efficient solutions and escalates where n More...

Proactively seek out new sales opportunities through a variety of channels, including cold calling, networking, and social media. Conduct in-depth market research to identify potential clients and assess their needs. Cultivate positive relationships with clients, listening attenti More...

- Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every moni More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra More...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

1. Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs & concerns. 2. Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer sati More...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers More...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...

The Role We are seeking a Junior Software Engineer to join our As a Junior Software Engineer, you will be responsible for developing and maintaining our web applications using React, NestJS, TypeScript, PostgreSQL, and Google You will work closely with our Senior Software Engineers More...

Meeting or exceeding weekly, monthly, and yearly sales quotas. Canvassing assigned territories to present company products to potential customers. Assisting management in identifying viable marketing and pricing strategies. Demonstrating product features to customers. Contacting l More...

Present financial inclusion products to clients using the authorized techniques in order to meet customer’s needs and preserve CIB’s market share. - Efficiently and professionally initiate new customer accounts to increase revenues. - Ensure the delivery of all the require More...

Focus on identifying opportunities within the Data Center environment. Build and foster relationships with customers and lead pre-sales initiatives for the practice. Identify and develop new business opportunities by supporting Account Managers, the delivery team, and marketing in More...

This is a full-time hybrid role for an Agent located in Heliopolis. The Agent will be responsible for providing exceptional customer service, processing customer requests, promoting and selling MetLife products, and maintaining accurate records. This role will be located in Heliopoli More...

To monitor calls and evaluate performance of PBAs with regards to the quality of their service according to mashreq quality procedures & parameters To assess in setting call quality standards and call quality parameters and PBA scoring sheet. To evaluate overall “ servic More...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave More...

Conduct comprehensive audits on company hubs to assess operational efficiency and identify areas for improvement. Evaluate compliance with company policies, procedures, and industry regulations. Analyze data and audit findings to develop actionable recommendations for process enha More...

Initiating sales with potential customers over the phone. Asking questions to engage customers and keep the conversation going. Listening to the customers' needs to generate repeat sales. Gathering and documenting customer information, payment methods, purchases, and reactions More...

Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business fairs, and corporate meetings. Greet clients when they enter the building and guide them to their designated areas. Process important quer More...