Contact Center Specialist
Posted on :
16-11-2024
Employer Active
1 Vacancy
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Job Description
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Employment Type
Full-time
Department / Functional Area
Key Skills
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