Teleperformance Egypt

Strategic Planning and Management: Develop and implement strategic plans for the management and maintenance of the contact center’s facilities and premises. Oversee budgeting and financial planning for facility operations and projects. Ensure alignment of facility management More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm More...

Performing administrative duties including answering phones, scheduling appointments, etc. Assisting human resources with recruitment activities and creating work schedules. Supporting the operations manager with the enforcement of company policies and standards. Assisting accoun More...

Researching industry compliance regulations and policies. Evaluating internal operational and procedural compliance. Analyzing and updating existing compliance policies and related documentation. Communicating compliance policies and guidelines to Management and designated depart More...

Roles and responsibilities Regional and country specific sourcing and selection strategy Governance for recruiting process (one-stop-shop for internal clients) Employer branding Recruiting of diverse positions (Corporate, OPS, Sales, etc.) in cooperation with regional HR teams Ma More...

Roles and responsibilities . Ensure that all network devices are hardened. . Ensure that all network devices are up to date and patched . Ensure that all network devices are functioning properly . Ensure that all network devices are properly documented . Ensure that all network l More...

Roles and responsibilities Manage directory services such as Active Directory (AD) and Azure Active Directory (AAD), including user and group management, schema extensions, and replication. Manage the end-to-end lifecycle of user accounts, including provisioning, deprovisioning, a More...

Roles and responsibilities The Career Advisor Assistant is responsible for providing support to the company employees whenever there is dissatisfaction or identified risk of resignation or request to be transferred, to accomplish a successful integration or retention in the company. More...

Roles and responsibilities This is a full-time on-site role for a Technical Support Specialist CSR located in Cairo, Egypt. The Technical Support Specialist CSR will be responsible for handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquett More...

Roles and responsibilities Interpretation Services Real-Time Interpretation: Provide accurate and effective interpretation during conversations, meetings, conferences, or legal proceedings in both consecutive and simultaneous formats. Cultural Mediation: Facilitate understanding More...

Roles and responsibilities The primary role of the Network Engineer is to be responsible for the support, implementation, troubleshooting, issue resolution, configuration and maintenance of the existing and future corporate network infrastructure. Focus will be on actively and respon More...

Roles and responsibilities Customer Interaction Inbound Support: Handle incoming customer inquiries via phone, email, or chat, providing prompt and accurate responses. Outbound Communication: Conduct follow-up calls or emails to resolve issues or check on customer satisfaction. More...

Roles and responsibilities This role is responsible for the governance of the wellness program, for the site wellness leaders and third-party counsellors. Collaborating with multiple internal and external stakeholders to create effective strategies that raise awareness, educate, driv More...

Roles and responsibilities Customer Interaction Customer Support: Provide assistance to customers through various channels (phone, email, chat, social media) to address inquiries and concerns. Active Listening: Engage with customers by listening carefully to their needs and provi More...

Roles and responsibilities This is a full-time on-site role for a Call Center Agent at Teleperformance in New Cairo for a new launching account. The Call Center Agent will be responsible for providing exceptional customer service, ensuring customer satisfaction, utilizing strong int More...

Roles and responsibilities Back-Office Clerk is needed at Teleperformance to handle Emails, Chats, Tickets creation and Callbacks with the following: - Advanced or native English speakers - Flexible rotational shifts and days off - Transportation is provided all over Cairo and Gi More...