Guest Services Jobs in Melbourne

The Asset Manager manages controls and protects the organizations IT assets (i.e. hardware) throughout their life cycle from acquisition through final disposition. In addition the IT Asset Manager designs develops and implements the organizations asset management strategy.The Asset Ma More...

As Assistant Manager you will oversee the daily operation of the Front Office and Concierge teams whilst also supporting the Guest Experience Reservations and Night Audit functions. Your duties will include;Effective supervision of all guest arrivals and departures; ensuring More...

As a Reservations Agent you will play a vital role in delivering exceptional service and creating memorable experiences for our guests. You will be responsible for handling reservations and inquiries efficiently ensuring a seamless booking process. Key responsibilities will include:Ma More...

The Concierge will deliver exceptional service to both hotel guests and residents of the Mondrian Hotel and Residences. This role requires strong leadership skills a passion for hospitality and a commitment to providing personalised experiences that enhance satisfaction for all. The m More...

Our Food & Beverage Hosts are responsible for creating a welcoming atmosphere for guests into the lounges restaurant spaces. The primary duties include greeting guests managing guest table allocations coordinating with staff and ensuring a seamless dining experience. The host play More...

As a Reservations Agent you will play a vital role in delivering exceptional service and creating memorable experiences for our guests. You will be responsible for handling reservations and inquiries efficiently ensuring a seamless booking process. Key responsibilities will include:Ma More...

As Assistant Manager you will oversee the daily operation of the Front Office and Concierge teams whilst also supporting the Guest Experience Reservations and Night Audit functions. Your duties will include;Effective supervision of all guest arrivals and departures; ensuring More...

The Concierge will deliver exceptional service to both hotel guests and residents of the Mondrian Hotel and Residences. This role requires strong leadership skills a passion for hospitality and a commitment to providing personalised experiences that enhance satisfaction for all. The m More...

An exciting opportunity exists for a guest obsessed hospitality professional to join the Club Sofitel team. As a Club Sofitel Attendant you are responsible for providing a sense of welcome and luxury service for all Club Sofitel guests by being the key contact to assist them during th More...

The Concierge will deliver exceptional service to both hotel guests and residents of the Mondrian Hotel and Residences. This role requires strong leadership skills a passion for hospitality and a commitment to providing personalised experiences that enhance satisfaction for all. The m More...

What you will be doing:As a Guest Service Agent (Front Office); you will have the opportunity to showcase your customer services skill and create memorable moments for our guests from the heart. In this role you will report to Assistant manager on duty on a daily basis and work within More...

Ensure the highest level of luxury service is provided and maintained to all guest queries.Responsibility over supervising and mentoring commissionaires porters and valet staff.Motivate the team of porters in cooperation with the Chief concierge to ensure all service and performance s More...

A Career that lets your passion shine  Greet guests with a warm and welcoming demeanour aiding with valet parking and luggage upon arrival and departure. Be familiar with the hotel facilities and services to assist with guest queries. Maintain cleanliness and organ More...

A Career that lets your passion shine:Greet and welcome guests with a warm and friendly demeanour. Assist with the checkin and checkout process ensuring efficiency and accuracy. Handle guest inquiries and resolve any issues promptly and professionally. Provide informati More...

A rare opportunity exists for a  guest obsessed hospitality professional to join the Club Sofitel team on level 35. As a Club Sofitel Supervisor you are responsible for providing a sense of welcome and luxury service for all Club Sofitel guests by being the key contact to assist More...

Our Front Office Supervisor is accountable for the smooth operations of the Reception desk. The role is hands on working as part of a team to provide professional and luxury service. You will provide supervision support & ongoing training to the Front Office AmbassadorsKEY RESPONS More...

What you will be doing:You will have the opportunity to showcase your customer services skill and create memorable moments for our guests from the heart. In this role you will report to Assistant manager on duty on a daily basis and work within a creative and supportive team environme More...

Our Front Office Supervisor is accountable for the smooth operations of the Reception desk. The role is hands on working as part of a team to provide professional and luxury service. You will provide supervision support & ongoing training to the Front Office AmbassadorsKEY RESPONS More...

Provide quality service to the customer by responding to their requests promptly efficiently and courteously during checkin checkout and throughout their stay.Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.Operate telep More...

WHAT YOU WILL BE DOING:We are looking for a dynamic and motivated leader to join our team who will report to and working collaboratively with the Food & Beverage Services Manager. This role is key to bringing the Resorts casual dining concepts to life while leading and inspiring t More...