Sofitel Club Supervisor
Sofitel Club Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
A rare opportunity exists for a guest obsessed hospitality professional to join the Club Sofitel team on level 35. As a Club Sofitel Supervisor you are responsible for providing a sense of welcome and luxury service for all Club Sofitel guests by being the key contact to assist them during their stay.
KEY RESPONSIBILITIES
Lead mentor and develop the team ensuring a fun and engaged work environment
Assist the Club Manager with the recruitment induction and training of new team members
Conduct probationary reviews yearly performance reviews and development plans for Club team members
Responsible for rostering according to the daily operations and Club budget
In conjunction with the Guest Relations Manager allocate expressions to appropriate guests
Maintain all Reception standards including checkin/checkout procedures and Concierge services
Coordinate bookings for the Sofitel Club Business Centre and Boardroom
Maintain all Food and Beverage standards including stock and inventory control based on current and future occupancy
Qualifications :
Minimum 12 months experience in a luxury hotel in a Front Office position
Previous supervisory experience preferred
Strong focus on guest and team relations
Excellent communication and interpersonal skills
Knowledge of Opera an advantage
Ability to build rapport and interact professionally with guests and team
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
