Guest Services Jobs in Melbourne

What you will be doing:You will have the opportunity to showcase your customer services skill and create memorable moments for our guests from the heart. In this role you will report to Assistant manager on duty on a daily basis and work within a creative and supportive team environme More...

Our Front Office Supervisor is accountable for the smooth operations of the Reception desk. The role is hands on working as part of a team to provide professional and luxury service. You will provide supervision support & ongoing training to the Front Office AmbassadorsKEY RESPONS More...

Provide quality service to the customer by responding to their requests promptly efficiently and courteously during checkin checkout and throughout their stay.Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.Operate telep More...

WHAT YOU WILL BE DOING:We are looking for a dynamic and motivated leader to join our team who will report to and working collaboratively with the Food & Beverage Services Manager. This role is key to bringing the Resorts casual dining concepts to life while leading and inspiring t More...

Be the face of the hotel the key point of contact for guests arriving and departing the hotel and liaise with guests to ensure an exceptional level of luxury service is delivered. Create the Magnifique Moments that last!As a Concierge team member your passion for the property and your More...

Our porters are both the first and last person our guests encounter at our resort and you will pay an integral role in ensuring every guest receives the warmest of welcomes and leaves feeling valued.Your duties will include:Welcome and farewell our guests in a genuine manner and atten More...

As Night Auditor you will perform end of day accounting tasks in preparation for the next days trading while assisting guests with late night inquiries. When the rest of the hotel is asleep the Night Auditor stands as the calm and composed point of contact for any situation. &#xa More...

What were looking forWe are looking for a gogetter someone who is very handson and will use their strengths to coordinate and manage the day to day operations of the Front Office department whilst leading and inspiring the team to enhance the guest experience every guest every intera More...

We are seeking a highly skilled and guestfocused Duty Manager to join our Front Office team here at Sofitel Brisbane Central. As a Duty Manager you will play a crucial role in overseeing daily hotel operations ensuring exceptional guest experiences and maintaining highquality service More...

THE ROLE: Reporting to the Front Office Manager you will be responsible for assisting the Front Office Manager in managing the day to day operations of the Front Office team. This is a handson role highly customer focused and requires an individual who can lead by example in More...

As Night Auditor you will perform end of day accounting tasks in preparation for the next days trading while assisting guests with late night inquiries. When the rest of the hotel is asleep the Night Auditor stands as the calm and composed point of contact for any situation. &#xa More...

THE ROLE: Reporting to the Front Office Manager you will be responsible for assisting the Front Office Manager in managing the day to day operations of the Front Office team. This is a handson role highly customer focused and requires an individual who can lead by example in More...

As the Night Manager at Mondrian Gold Coast you will be responsible for ensuring the seamless overnight operations of the hotel managing guest relations and providing leadership to night staff. You will uphold the brands commitment to delivering exceptional guest experiences while mai More...

As the Night Manager at Mondrian Gold Coast you will be responsible for ensuring the seamless overnight operations of the hotel managing guest relations and providing leadership to night staff. You will uphold the brands commitment to delivering exceptional guest experiences while mai More...

A Career that lets your passion shine: Conduct nightly audits of hotel financials and transactionsMaintain accuracy in reporting and support with the daily financial closeProvide seamless guest service with a luxury standard mindsetMonitor security and ensure guest safety through More...

Provide quality service to the customer by responding to their requests promptly efficiently and courteously during checkin checkout and throughout their stay.Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.Operate telep More...

About the jobAt the Novotel Surfers Paradise we are not only focused on our guests but also our people. We are seeking enthusiastic and energetic experienced Room Attendants to join our diverse Housekeeping team. Ideally you have previous experience in a similar role in a hotel with 2 More...

About the jobAt the Novotel Surfers Paradise we are not only focused on our guests but also our people. We are seeking enthusiastic and energetic experienced Room Attendants to join our diverse Housekeeping team. Ideally you have previous experience in a similar role in a hotel with 2 More...

Supervise and support the Front Office team to deliver outstanding customer serviceEnsure smooth daily operations at the Front Desk including processes such as; check ins check outs & guest requestsResolve guest concerns or complaints promptly and professionallyLead by exampl More...

The Housekeeping Team Leader is responsible for maintaining the cleanliness and organization of guest rooms public areas and facilities in the hotel ensuring high standards of hygiene and guest satisfaction. This role involves supervising the housekeeping team conducting inspections m More...