Housekeeping Team Leader
Housekeeping Team Leader
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Salary Not Disclosed
1 Vacancy
Job Description
The Housekeeping Team Leader is responsible for maintaining the cleanliness and organization of guest rooms public areas and facilities in the hotel ensuring high standards of hygiene and guest satisfaction. This role involves supervising the housekeeping team conducting inspections managing inventory and addressing guest complaints. The Housekeeping Team Leader plays a vital role in upholding the hotels policies and procedures while fostering a positive work environment.
Primary Responsibilities:
- Monitor staff attendance payroll and room cleaning productivity to maintain costeffectiveness and efficiency.
- Conduct daily inspections of guest rooms public areas and facilities to ensure cleanliness and alignment to brand standards.
- Maintain accurate inventory of stocks guest supplies and linens to prevent loss.
- Handle guest complaints by establishing positive relationships with guests and addressing their needs promptly.
Qualifications :
- Strong Leadership Skills: Ability to supervise and motivate the housekeeping team while maintaining disciplinary control.
- Attention to Detail: Keen eye for cleanliness and ability to conduct thorough inspections of rooms and public areas.
- Effective Communication: Excellent communication skills to handle guest complaints liaise with staff and report to management.
- Organization and Technology Skills: Proficiency in using IT Systems such as Microsoft Suite HotSOS or other software to manage inventory scheduling and ensure efficient use of equipment.
- ProblemSolving Abilities: Capacity to address issues promptly recommend improvements and ensure a high standard of service.
Only candidates with valid Australian working rights will be considered for this position as we are unable to offer sponsorship for this position.
Additional Information :
What is in it for you
- Join an awardwinning team that thinks outside the box!
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Learn Your Way Academie
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Our commitment to Diversity & Inclusion:
We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
Discover the life that awaits you at Accor visit ;
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
