A Career that lets your passion shine:
- Greet and welcome guests with a warm and friendly demeanour.
- Assist with the checkin and checkout process ensuring efficiency and accuracy.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Provide information about hotel amenities services and local attractions.
- Coordinate with other departments to fulfill guest requests and ensure their comfort.
- Maintain a neat and organized front desk area.
- Process payments and manage guest accounts.
- Always uphold the hotels standards of excellence in customer service and professionalism.
Qualifications :
What you will bring to the role:
- Previous experience in a similar role within a luxury hotel is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and problemsolving abilities.
- Ability to work in a fastpaced environment and handle multiple tasks simultaneously.
- Proficiency in using hotel management software (OperaCloud preferred) and Microsoft Office Suite.
- Flexible schedule including the ability to work evenings weekends and holidays.
Remote Work :
No
Employment Type :
Parttime