Guest Services Jobs in Melbourne

A career that lets your passion shine:Lead and oversee daily departmental operations ensuring adherence to service standards with a focus on friendly and engaging interactions. Conduct regular inspections of front and backofhouse areas to maintain high cleanliness standards. As needed More...

As a Spa Therapist youll welcome guests and deliver spa treatments that exceed expectations from massages to facials all while adhering to our high standards of professionalism and hygiene.Youll also maintain uptodate knowledge of our products and treatments anticipating guest needs a More...

As a Front Office Welcomer (Porter) you provide the initial welcome and the final au revoir to our guests whilst assisting with their luggage and vehicles. We are looking for genuine and passionate hospitality professionals to join our Front Office Team on the Driveway to provide luxu More...

Handle enquiries for bookings via fax email and phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel i More...

Monitor and patrol hotel premises to prevent and detect signs of theft vandalism or other illegal activity.Respond promptly to security alarms emergencies and guest inquiries.Conduct regular safety inspections of hotel facilities ensuring compliance with safety regulations.Maintain a More...

We have an exceptional opportunity for a seasoned hospitality professional to step into a senior leadership role within our Front Office team as a Senior Duty Manager on a fulltime basis. Reporting to our Front Office Manager the Senior Duty Manager will oversee all aspects of Front O More...

Assistant Front Office ManagerReporting to the Resorts Front Office Manager the Assistant Front Office Manager is responsible for assisting with the management of the daytoday operations of Front Office  Reservations and Night Audit functions whilst ensuring all brand servic More...

We are seeking an experienced and dedicated Night Manager (FullTime) to join our team and lead our night operations. As the Night Manager you will ensure smooth and efficient hotel operations during the overnight shift delivering a seamless guest experience and ensuring the safety and More...

The efficient running of the food and beverage service function to both meet and exceed customer needs and expectations with a focus on conference & events.Proactively managing and resolving guest complaintsWorking handson alongside the team Leading and developing your team member More...

The efficient running of the food and beverage service function to both meet and exceed customer needs and expectations with a focus on conference & events.Proactively managing and resolving guest complaintsWorking handson alongside the team Leading and developing your team member More...

Reporting to the Duty Manager this role requires a super fun and friendly personality to welcome our guests to our hotel and to look after them whilst they stay with us. Youll work closely with the reservations housekeeping maintenance and F&B teams to ensure a wonderful gues More...

Reporting to the Duty Manager this role requires a super fun and friendly personality to welcome our guests to our hotel and to look after them whilst they stay with us. Youll work closely with the reservations housekeeping maintenance and F&B teams to ensure a wonderful gues More...

As our Reservations Supervisor you will collaborate with the Front Office team to provide efficient and professional service ensuring a satisfying guest experience. You will be a natural leader who thrives on sharing your knowledge and skills with guest service agents looking to More...

Housekeeping  All Rounder You are at the heart of the hotel! As a Housekeeping Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.What you will be doi More...

Maintains a high standard of appearance and personal hygiene as per Sofitel Spa guidelines.Demonstrates flexibility in working hours to the needs of the business and fellow ambassadors.Performs services and treatments pertaining to the Beauty/Spa Therapist classification; facial treat More...

Clean guest rooms storage areas and corridors as allocated to the required standard. Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type. Use and clean equipment with care reporting any defective More...

Housekeeping  All Rounder You are at the heart of the hotel! As a Housekeeping Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.What you will be doi More...

As Assistant Front Office Manager youll play a pivotal role in leading our Front Office team to success. Reporting to the Rooms Division Manager your days will be dynamicthink managing daytoday operations inspiring your team and ensuring that every guest feels welcome and valued. Youl More...

An unbridled passion for food and a love of sharing your food stories with our patronsExceptional leadership skills with demonstrated results in developing and motivating teams. Your leadbyexample approach will be infectiousThe ability to coordinate and manage the daytoday F&B ope More...

We are seeking energetic and passionate Housekeeping Room Attendants to join our dedicated Housekeeping Team on a Casual basis.In this role you will work within guest rooms ensuring each room is kept clean tidy and immaculately presented at all times. We are seeking people who go that More...