Guest Services Jobs in Melbourne

Job DescriptionAs the Cluster Reservations Manager you will be responsible for managing the daily operations of the reservations team to ensure exceptional service delivery and optimise occupancy rates. Key responsibilities will include:Overseeing reservations operations including boo More...

What were looking forWe are looking for a gogetter someone who is very handson and will use their strengths to coordinate and manage the day to day operations of the Front Office department whilst leading and inspiring the team to enhance the guest experience every guest every intera More...

A Career that lets your passion shine: Conduct nightly audits of hotel financials and transactionsMaintain accuracy in reporting and support with the daily financial closeProvide seamless guest service with a luxury standard mindsetMonitor security and ensure guest safety through More...

Provide efficient friendly and professional service to all guests.Show efficiency in constantly striving to provide total customer satisfaction.Respond to guest requests and queries providing a knowledgeable efficient and helpful service.Deliver the highest standards of cleanliness an More...

A career that lets your passion shine:As a Housekeeping Attendant youll ensure guest satisfaction from arrival to departure by maintaining impeccable standards in guest rooms public areas and backofhouse spaces. Youll safely use cleaning materials and equipment replenish supplies and More...

Please note that the required working hours for this role is 11pm 7amProvide quality service to the customer by responding to their requests promptly efficiently and courteously during checkin checkout and throughout their stay.Maintain control of guest and hotel accounts ensuring th More...

Provide efficient friendly and professional service to all guests.Show efficiency in constantly striving to provide total customer satisfaction.Respond to guest requests and queries providing a knowledgeable efficient and helpful service.Deliver the highest standards of cleanliness an More...

We have an outstanding opportunity to join our Front Office team as a Duty Manager! The role reports directly to the Front Office Manager and to the Director of Operations your primary responsibility is ensuring a high level of guest service at all times across the hotel.As Duty More...

At Novotel Perth Langley we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as a Night Auditor on a Fulltime basis.You will:Assist the Night Manager in preparing all overnight reports & cross checking and balancing of daily transacti More...

At Novotel Perth Langley we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as a Night Auditor on a Fulltime basis.You will:Assist the Night Manager in preparing all overnight reports & cross checking and balancing of daily transacti More...

Take initiative to ensure that interactions with our guests (internal or external) are positive productive professional and in keeping with the principles of Heartist Support and value the contributions of all team members creating trust and empowering our people  Treat More...

As our preopening Housekeeping Manager you will lead the housekeeping team to maintain the highest standards of cleanliness and presentation throughout our properties guestrooms and public spaces ensuring a memorable experience for every guest.Benefits Rewards MotivationsLeadership ro More...

Sofitel Gold Coast Broadbeach Thrive in an environment where care and kindness are at the heart of everything we do. With us you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities we will empow More...

You are at the heart of the hotel! As a Room Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them. A key focus of the position is ensuring consistent cleanliness More...

The Guest Service Agents are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a stay into an experience. While the role includes checkins checkouts and occasional reservations the real excitement comes from creating More...

At the Pullman Melbourne on the Park we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as a Supervisor Night Shift on a FullTime basis.You will:Assist the Night Manager in preparing all overnight reports & cross checking and balanc More...

A remarkable opportunity awaits for a Front Office Manager to join the prestigious team at Sofitel Brisbane Central. As the welcoming face of our luxury hotel you will oversee front office operations ensuring seamless daily processes and delivering unparalleled guest experiences that More...

The Guest Service Agents are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a stay into an experience. While the role includes checkins checkouts and occasional reservations the real excitement comes from creating More...

The  responsibility of our turndown attendant is to prepare guest rooms for the evening. This typically involves turning down the bed linens fluffing pillows and refreshing the guest room by replacing used towels with fresh ones restocking amenities like soap and shampoo and More...

A Career that lets your passion shine Create memorable guest experiences in a luxury 5star hotelUse your excellent communication skills to liaise with the housekeeping coordinator ensuring all guest requests completedKeep a wellstocked inventory of all amenities and housekeeping equip More...