Reservation Supervisor
Reservation Supervisor
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Job Description
As our Reservations Supervisor you will collaborate with the Front Office team to provide efficient and professional service ensuring a satisfying guest experience. You will be a natural leader who thrives on sharing your knowledge and skills with guest service agents looking to expand their own skill set.
In this role you will also be expected to identify and create opportunities for increased revenue and will be motivated to achieve key financial targets. You will be responsible for ensuring all reservations in the PMS system are up to date and accurate and will work closely with the Front Office team to ensure details related to new and repeat guests is communicated prior to arrivals.
Qualifications :
We are looking for someone with an eye for detail who is able to manage competing priorities and can identify opportunities to create memorable guest experiences. The ideal candidate has a passion for developing junior team members and setting the expectation on excellent service delivery. You will use your prior experience in reservations preferably with Opera PMS or Opera Cloud to guide your development in this position.
Working rights in Australia is essential for this position. Work visa sponsorship will not be provided for this job role.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
