Night Manager
Night Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking an experienced and dedicated Night Manager (FullTime) to join our team and lead our night operations. As the Night Manager you will ensure smooth and efficient hotel operations during the overnight shift delivering a seamless guest experience and ensuring the safety and security of our guests and team.
Responsibilities:
- Oversee the nightly operations of the hotel ensuring all departments function effectively
- Manage guest relations and handle any complaints or issues that arise during the night shift
- Conduct night audits ensuring financial transactions and reports are accurate
- Ensure the safety and security of all hotel guests and staff by conducting regular property checks
- Support the front office ensuring exceptional service and efficiency in checkins checkouts and guest queries
- Lead and motivate the night team including front office and security staff
- Coordinate with other departments to ensure guests needs are met
- Manage emergency situations including medical issues fire alarms or security concerns
- Ensure compliance with hotel policies procedures and regulations
Qualifications :
Qualifications:
- Previous experience in a similar role preferably in a hotel environment
- Strong leadership and team management skills
- Exceptional problemsolving abilities and a proactive approach to guest service
- Excellent communication and interpersonal skills
- Knowledge of hotel management systems (e.g. Opera and basic accounting skills for night audits)
- Flexibility to work night shifts including weekends and public holidays
- A professional and approachable manner with the ability to stay calm under pressure
- Current First Aid and Responsible Service of Alcohol (RSA) certifications are an advantage
- Valid rights to work in Australia
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
