Service Specialist Jobs in Cairo
Service Specialist Jobs in Cairo
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Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers Assisting with or performing administrative tasks, such as onboarding process for new hires across the used systems Setting up and maintaining a More...
Customer Service Representative
Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our More...
Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering More...
Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...
Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedures Reduce wait time & serve time by efficient processing of all transactions Manage customer expectations for each transaction and ensure adherence to basic More...
Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur More...
Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities. Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfa More...
Answer customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Provide product information and support. Maintain customer records and databases. Adhere to company policies and procedures.
Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque More...
- Respond to inbound customer contacts via email, chat, or other communication channels in a courteous and professional manner - Actively listen to customers, understand their needs, and provide accurate, relevant, and personalized solutions - Efficiently navigate the organization' More...
Customer Service Representative
Roles and responsibilities Customer Support: Respond to customer inquiries via phone, email, chat, or in-person promptly and professionally. Provide accurate information about products, services, policies, and procedures. Issue Resolution: Address customer comp More...
Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre More...
Service Delivery Associate
Roles and responsibilities Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading More...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
End-to-end configuration and provisioning of SD-WAN service. Provide 2nd level support for SD-WAN cases to solve complex problems. Ensuring network infrastructure is working at optimal levels. Opening cases and following up with vendors and internal teams. Apply regular security More...
In charge of Payroll transaction, starting with reviewing employees attendance and ending by implementation the earning and deductions to the HR Software In charge of monthly payroll reports to be reviewed before bank batches In charge of preparing bank batches report . Ensure th More...
Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. Provide support for application configuration and upgrades, and problem analysis and resolution More...
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