Customer Service Executive
Posted on :
13-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language
- Previous work experience in an international airline environment / operation is a valuable advantage.
- Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.
- Specialized skills required: Good Communication and Customer Service skills, any experience in BPO / Contact Centre will be an added advantage.
- Graduate in any discipline / Under graduates
- Willingness to search for required information from customer with a strong focus on solving clients requests.
- Proficient in Microsoft Office, Outlook
- Willing to work in a contact Centre environment with rotational shifts.
Key Responsibilities:
- Deliver exemplary customer service via emails and phone calls.
- Answer emails messaging and manage outgoing voice phone calls from/to world leading airlines customers, providing customer service support for queries related to flight changes or cancellations, lost baggage, claims.
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
