mashreqbank psc

Win new Cash Management & Trade business to achieve agreed revenue and product targets. Penetrate further into existing clients, increasing Mashreq's share of wallet. Gain market share by proactively targeting and winning business from new clients. Respond to, and satisfy, More...

Responsible for preparation of full credit proposals for existing and new to bank customers, covering the assessment of financial performance, business risk based on operating model, industry analysis, management experience and capabilities as well as credit structure and collateral More...

Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling product More...

Manage SME branch portfolio. Control daily activity i.e. SME customer handling in branches, meetings, closures, SME references, acquisition reports of daily sales. Adhere to all policies with regards to KYC/AML as set out by the bank from time to time. Update line mangers on dail More...

Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solution More...

.To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs .To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are lo More...

Calling/visit delinquent customers to minimize flow to higher buckets & minimize lose of problematic cases Educating the clients, and giving best service to ensure payment on time Negotiate payment agreements that customers will keep. Help meet yearly targets / goals (min More...

Coordinate, and improve implementation of service standards across the sales unit Track, monitor, and improve the TAT's Assist in tracking & improving quality of customer decimations Submit/hand off daily sourced applications to/from other related units Fciliatate and co More...

To monitor calls and evaluate performance of PBAs with regards to the quality of their service according to mashreq quality procedures & parameters To assess in setting call quality standards and call quality parameters and PBA scoring sheet. To evaluate overall “ servic More...

Job profileDigital Marketing Directors are generally responsible for planning, developing, implementing, and managing the overall digital marketing In addition, they are responsible for managing, guiding, and training digital marketers and other marketing positions in the ;Job descri More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Implementation of OPM, APPM, SOP and local regulatory regulations and ensure that activities are carried out as per approved policies and procedures. Proper execution of Compliance regulations and operational risk controls. Proper Preparation all swift payments, confirmati More...

.To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs .To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are lo More...

.Making summary reports sales Executive-wise giving details of executive-wise sales vis-à-vis the target, number of calls made by each executive during the month, number of successful and unsuccessful contacts, calling productivity of executives. .Tracking conversion rates More...

-Drafting agreements and applications of the retail banking group and ensuring their legality in light of the CBE regulations and applicable laws. -Assist Retail Team in taking decision and offering new products to customers in light of the applicable Egyptian laws. -Attend me More...

Any deterioration or save in Risk Charges will have direct effect on the bottom line. .As Owner of policy formulation, have a huge stake in book building and revenue generation. .In efficient productivity management at CIC, CCRD and fraud units will have direct impact on cost More...

Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies. Answering all product-related questions in a polite manner and addressing queries promptly. Colla More...

-Support in formulating FI products strategy ensuring the availability of a diversified product suite including accounts, cards, loans and money transfers with a key objective of acquiring new to bank customers and less cash transformation -Engage with product and segment manager More...

.Manage & assess non-conventional banking risks: Build and maintain an audit universe, utilize risk assessments to prioritize complex areas like FinTech, new technologies, and innovative channels. .Drive risk-based audit planning: Identify and analyze emerging risks, provide i More...

To provide his portfolio of mass affluent customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty. The job holder is required to enhance priority banking sales and promote the cros More...