Guest Service Jobs in Cairo

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...

This is a full-time on-site role for a Telesales Supervisor located in Cairo. The Telesales Supervisor will be responsible for day-to-day tasks associated with managing a team of telesales representatives, such as coaching and training employees, setting targets and monitoring perform More...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon More...

Managing and executing customer bookings against space and equipment availability. Managing and executing documentation process. Managing and executing invoicing and BL Delivery. Completing required periodical reports. Cooperating with Sales counterpart for maximum customer rete More...

Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish. Analyse performance metrics to identify areas for improvement and implement pro More...

Collaborate with internal teams, suppliers, and carriers to schedule pickups and deliveries and track shipment status. Manage inventory levels and stock availability, ensuring optimal stock levels to meet customer demands. Communicate with customers, suppliers, and internal teams More...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest co More...

Ensure that the desk bell is working at all times. Always keep the work area clean and tidy. Ensure that baggage handling is smooth and speedy for all arriving/departing guests. Maintain a close relationship with reception/information center/cashier, in addition to other departments. More...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest co More...

Development of data collection processes and data management systems Maintenance of data integrity (0% error rate) Designing of queries, compiling of data, and generation of reports in MS Access and Excel Charting and graphing of data for reporting purposes In depth research o More...

Scan the Market for potential Sellers and draft deals with them. Lead the seller integration process, starting from product selection, datasheet preparation, and photo shooting to final product upload. Work on increasing SKUs and adding new product categories. Negotiate deals and p More...

Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Use software engineering best practices to ensure a high standard of quality for all of the team deliverables. Write high quality distribut More...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest co More...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest More...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest More...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Responsible for food & beverage outlets, staff hiring, onboarding and ongoing training and scheduling. Maintains proper staffing levels in F&B outlets by recruiting and selecting the best candidate for the position Coach and mentor outlet supervisors with personal involveme More...