Guest Service Jobs in Cairo

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appeara More...

Reservation AgentJob Description Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What Is In It For You In 3-4 bullet points More...

Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests Responsible for proper handli More...

Providing outstanding and exceptional customer service. Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc. Maintain documentation of customer enquiries and responses for future reference. Completing accurate reporting and data More...

Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended) 2- Minimum 1-2 years of experience in either: A- Implementation (Installation, Training and Support) of business software applications, OR B- Operating business software packag More...

Requirements: Excellent English level Bachelor degree is a must Outsourced contract.Attractive Packages + Annual bonu Social & Medical insurance. Developing objectives for the daily activities of the call center. Conduct effective resource planning to increase productivity More...

● Suggest and modify suitable travel options that best suit the client’s needs. ● Engage in direct communication with the client through email, chat, and/or phone calls. ● Support our B2B customers in their business travels. ● Liaise with suppliers and partners to resolve boo More...

This is a full-time on-site role for a Telesales Specialist located in Maadi, Egypt. The Telesales Specialist will be responsible for conducting outbound calls to prospective leads and creating customer interest in the company's services or products. The Telesales Specialist will More...

WHAT WE ARE LOOKING FOR:. Must have experience of writing multi-threaded server applications on Windows or Linux. Experience of Source Code repository Systems and multi-branched development. Must have worked on multi-tier service oriented enterprise systems using messaging for More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Provide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX) Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer More...

Highest Net salary in the market (9500 Basic Net Salary + 1700 as KPIs). Fully Paid training + granted KPIs within training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 More...

Highest Net salary in the market (12,500 Net + KPIs + allowances) Fully Paid training + granted KPIs within training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus More...

Represent the company in a professional and a qualified manner Handle inbound calls for the company Following up complicated customer calls when required Keep records of all incoming calls and inquires on the company’s database Identify customers’ needs and direct th More...

Responsibilty: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selec More...

Acting as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls. Responsible for service requests from customer and ensure timely and satisfactory resolution of probl More...

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Possess a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques. Direct laundry and uniform staff to ensure consistent supply of clean, neat and quality linens and uniforms. Ensure that all items laundered and dry cleaned within ihg are finished More...