Guest Service Jobs in Cairo

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow More...

NOK Human Capital is hiring Bilingual FrenchEnglish Customer services representatives for a very wellknown BPO company Our agents will be responsible for answering incoming communications from customers consulting on products with compassion or finding resolutions for their issues wi More...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

NOK Human Capital is hiring Bilingual SpanishEnglish Customer services representatives for a very wellknown BPO company Our agents will be responsible for answering incoming communications from customers consulting on products with compassion or finding resolutions for their issues w More...

Experienced Steam Turbine Mechanical Field Service Engineer needed for Service and New installation of Industrial Steam Turbines around the Middle East region. In this Field Service Representative (FSR) role, the incumbent will be responsible for performing various facets involving t More...

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential More...

Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.

Responsibilities: Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Serve as point of contact with benefit vendors and administrators. Assist with the recruitment process by identifying candidates, performin More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Run the scheduler to automatically clear open line items where matching references exist. Perform manual matching of open line items wherever possible after ensuring adequate matching criteria exist and due confirmations are obtained Ensuring that all the open line items at the en More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra More...

Prepare and Process VAT monthly payment Prepare and Process Salary Tax monthly payment Prepare and Process Social Insurance monthly payment Prepare and Process Withholding Tax Quarterly payment Review and ensure that all invoices are valid the WHT % deduction is correct Coordin More...

+ Participate in hiring and training sales executives, + Organise and oversee the schedules, territories, and performance of sales executives. + Conduct performance evaluations that are timely and constructive. + Handle discipline of employees in accordance with company policy. + Pro More...

Developing, maintaining and enhancing internal and external relationships using formal and informal channels to liaise with appropriate departments, authorities, bodies or contact persons to resolve issues concerning the permitting needs. . Support management in maintaining and arch More...

Answer, record, record and process all guest calls, requests, questions or concerns. Manage the telephone exchange station. Process guest requests for wake-up calls, caller ID, do not disturb, call forwarding, teleconferencing, TDD calls, and unrecorded guest calls. Inform guests of a More...

Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analy More...

Research, select and purchase quality products and materials. Build relationships with suppliers and negotiate with them for the best pricing. Process requisitions and update management on status of orders. Update inventory and ensure that stock levels are kept at appropriate lev More...

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with More...

1. Manage, verify, validate and tune data collection for log continuity and act to solve any log continuity problem to ensure incidents are identified and alerted and maintain the integrity and availability of all the collected logs, along with monitoring log sources heart-beat. 2. Co More...