Guest Service Jobs in Cairo

Main Duties: Check storage areas for proper supplies organization and cleanliness. Instruct and assist designated personnel to rectify any cleanliness/organization deficiencies.Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additi More...

Main Duties:To attend and handle all incoming and outgoing outlets reservation requests as per the hotel standards and procedures.To attract guests and to enhance their loyalty providing a distinctive service through communication and sales skills in order to improve the hotels image More...

Main Duties:To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls wakeup calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay be More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Main Duties.Manage and supervise all front office operations including reception concierge and guest servicesLead train and motivate front office staff to maintain high standards of customer serviceDevelop and implement strategies to enhance guest satisfaction and loyaltyOversee guest More...

Monitor and evaluate all housekeeping/laundry department daily activities. Establish and review departmental standards, guidelines, and objectives. Oversee administrative processes such as departmental staffing, training, and budgeting to ensure proper planning and organization. More...

Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, mainta More...

Roles and responsibilities 1. Guest Assistance Greet and welcome guests upon arrival, offering a friendly and professional first impression. Assist guests with luggage during check-in and check-out processes, ensuring their belongings are handled safely. 2. Room Orientation More...

Roles and responsibilities We are currently seeking the creative talent a Full-time Assistant Director of Housekeeping that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team. You will ensure that our guest accom More...

To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay bein More...

Roles and responsibilities Operational Management: Oversee the day-to-day operations of the restaurant, including managing front-of-house and back-of-house activities. Ensure that service standards, food quality, and cleanliness are consistently maintained. Manage all as More...

HostYou are the beginning of an exceptional guest experience. As a Host you will make our guests Feel Welcome from the moment they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates More...

Housekeeping AttendantYou are at the heart of the hotel! As a Housekeeping Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.Whats in it for you:In 34 bullet p More...

Analyzing data or insights to determine consumer trends regarding the product and category Creating and developing a strategic long-term plan for the development of the category Developing an exit strategy for unsuccessful products Overseeing a team of analysts and other support More...

We are looking for for A Talented Housekeeping Supervisor has a passion for creating magnifique luxury experience for our guests and developing a wonderful team through:Leading a team of Talented people and ensuring your department has an unwavering standard of cleanliness q More...

Main Duties:To manage the reservations operations including the communication Center ensuring the hotel standards and procedures are fully known and followed.To ensure proper teamwork and supervise the reservation and telephone operator section at all times.To ensure that all incoming More...

Roles and responsibilities 1. Guest Interaction and Service Greeting and Seating Guests: Welcome guests to the restaurant, escort them to their table, and provide them with menus. Taking Orders: Accurately take food and beverage orders from customers, make recommendations, and an More...

Main Duties:Lead and inspire a team of department heads to deliver outstanding service and maintain high operational standardsDevelop and implement strategies to maximize revenue occupancy rates and guest satisfactionOversee financial management including budgeting forecasting and cos More...

Roles and responsibilities Have a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, Key etc. Understands and is able to perform all duties of the Front Office, Guest Services and Concierge Agents as well as Manager on Duty. Reviews daily arrivals and depar More...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.E More...