Customer Experience Specialist Jobs in Cairo

Interact with customers over the phone to understand their banking needs Provide excellent customer service to achieve customer loyalty Resolve problems over the telephone on the spot Convert sales opportunities in order to meet financial targets Clarify and explain procedures a More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with More...

Perform surveys to gauge the needs and interests of the community. Reach out to instructors or facilitators to run activities. Schedule class times and post the information either online or at the community center. Book the necessary venues for activities. Receive feedback and s More...

Design and implement initiatives to enhance the overall people experience within the company. Develop and improve HR processes and policies to ensure a positive employee experience. Collaborate with different departments to identify areas of improvement and implement solutions More...

Greeting and directing patients to examination rooms. Scheduling patient appointments and making reminder calls. Informing patients about delays and waiting times. Obtaining patients’ addresses, contact details, insurance information, and medical histories. Updating and ve More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

We are currently looking for Director of Guest Experience who seek out opportunities for guest centric experiences with all hotel guests. Reading, writing, and oral proficiency in the English language. Second language is preferred. Bachelor’s degree is a must. Previous e More...

Ensuring that cleaning and household chores are completed. Answering telephonic and written communications on behalf of the employer. Greeting guests in a professional manner upon their arrival. Sourcing and training new staff, preparing and communicating staff schedules, and run More...

Build and maintain strong client relationships serving as their primary point of contact.Understand client goals and objectives and develop digital marketing strategies (Branding Web design and development SEO SMM Media buying) to achieve them.Act as a contact person between clients a More...

Align with relevant cluster on the OKRs and the set target per cluster Train cluster AMs on the new features and projects Provide weekly hit list of top offending vendors in different KPIs to the cluster AMs and Leader Have a daily standup meeting with each cluster More...

Roles and responsibilities Customer Interaction Inbound Support: Handle incoming customer inquiries via phone, email, or chat, providing prompt and accurate responses. Outbound Communication: Conduct follow-up calls or emails to resolve issues or check on customer satisfaction. More...

- Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities. - Execute employee More...

- Managing daily Stuck orders in the network and liasing with FC Ops POCs to resolve the same. - Working on Transportation configurations (NDC ), Fulfillment experience (FX) across across all emerging markets. It includes managing OB configurations for new nodes, guiding ECCF team on More...

Use analytics tools to track user behavior, conversion rates, and key performance metrics. Plan and conduct A/B tests to optimize user experience and conversion funnels. Iterate on features & designs based on test results to drive growth. Conducting user interviews, surveys, More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Identify and engage with potential clients to understand their digital marketing needs.Build and maintain strong client relationships serving as a trusted advisor.Develop and execute business development strategies to expand our client base.Collaborate with the internal team to craft More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Roles and responsibilities 1. Team Supervision and Leadership Supervise and manage a team of sales associates, ensuring they follow company policies and procedures. Train and develop staff, providing guidance on product knowledge, sales techniques, and customer service. Motivate More...