Customer Experience Specialist Jobs in Cairo

467 Jobs Found

Customer Experience Specialist Jobs in Cairo

467 Jobs Found
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experience 1 - 2 years
Full-time
Salary Icon Not Disclosed

External reputation & business environment strategy in collaboration with all Pfizer Groups/BUs. Assessment of market business risks/health care opportunities. Leads market access negotiations for negotiations that span the portfolio when there are cross - BU implications being r More...

Employer Active Posted on 26 Nov | Full-time | Easy Apply
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experience 2 - 3 years
Full-time
Salary Icon Not Disclosed

Answer customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Provide product information and support. Maintain customer records and databases. Adhere to company policies and procedures.

Employer Active Posted on 22 Nov | Full-time | Easy Apply
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experience 1 - 3 years
Full-time
Salary Icon Not Disclosed

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic More...

Employer Active Posted on 19 Nov | Full-time | Easy Apply
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experience 2 - 3 years
Full Time
Salary Icon Not Disclosed

- Respond to inbound customer contacts via email, chat, or other communication channels in a courteous and professional manner - Actively listen to customers, understand their needs, and provide accurate, relevant, and personalized solutions - Efficiently navigate the organization&#39 More...

Employer Active Posted on 07 Nov | Full Time | Easy Apply
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experience 2 - 3 years
Full Time
Salary Icon Not Disclosed

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr More...

Employer Active Posted on 31 Oct | Full Time | Easy Apply
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experience Not Mentioned years
Full-time
Salary Icon Not Disclosed

Roles and responsibilities Customer Support: Respond to customer inquiries via phone, email, chat, or in-person promptly and professionally. Provide accurate information about products, services, policies, and procedures. Issue Resolution: Address customer comp More...

Employer Active Posted on 16 Oct | Full-time | Easy Apply
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experience 1 - 0 years
Full Time
Salary Icon Not Disclosed

Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre More...

Employer Active Posted on 13 Oct | Full Time | Easy Apply
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experience 1 - 2 years
Full-time
Salary Icon Not Disclosed

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem More...

Employer Active Posted 1 day ago | Full-time | Easy Apply
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experience 4 - 0 years
Full-time
Salary Icon Not Disclosed

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and More...

Employer Active Posted 4 days ago | Full-time | Easy Apply
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experience 2 - 3 years
Full-time
Salary Icon Not Disclosed

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...

Employer Active Posted on 05 Dec | Full-time | Easy Apply
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experience 2 - 3 years
Full-time
Salary Icon Not Disclosed

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim More...

Employer Active Posted on 29 Nov | Full-time | Easy Apply
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experience 1 - 2 years
Full-time
Salary Icon Not Disclosed

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...

Employer Active Posted on 16 Nov | Full-time | Easy Apply
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experience 1 - 1 years
Full Time
Salary Icon Not Disclosed

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur More...

Employer Active Posted on 08 Nov | Full Time | Easy Apply
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experience Not Mentioned years
Full-time
Salary Icon Not Disclosed

Roles and responsibilities Drives value to customers and team members by creating and sharing related knowledge. ▪ partners with customers to support their business strategy and goals. ▪ Maintain External, Internal, and the vendor SLAs. Awareness with ITIL is a plus. ▪ Serve as t More...

Employer Active Posted on 02 Nov | Full-time | Easy Apply
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experience 2 - 3 years
Full Time
Salary Icon Not Disclosed

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Employer Active Posted on 29 Oct | Full Time | Easy Apply
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experience 1 - 2 years
Full Time
Salary Icon Not Disclosed

CRM Receive and handle different customer's requests and complains Collaborate with the CRM team in reviewing and preparing contracts Maintain and update data sheets Collection Maintain regular communication and follow-ups with customers regrading overdue payments and im More...

Employer Active Posted on 10 Oct | Full Time | Easy Apply
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experience Not Mentioned years
Full-time
Salary Icon Not Disclosed

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica More...

Employer Active Posted on 29 Sep | Full-time | Easy Apply

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Employer Active Posted 4 days ago | Full Time | Easy Apply

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Employer Active Posted 4 days ago | Full Time | Easy Apply

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Employer Active Posted on 19 Nov | Full-time | Easy Apply

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