Voice of the Customer (VoC) Jobs in Nigeria

Customer service:Manage and oversee the handling of customer inquiries and complaints through various channels such as phone email and live chat.Troubleshoot and resolve customer issues promptly and effectively.Implement and monitor customer satisfaction metrics such as customer satis More...

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

Job Summary: The Aftersales Customer Service Representative is responsible for providing exceptional customer support postpurchase ensuring customer satisfaction and maintaining longterm relationships. This role involves handling customer inquiries coordinating service requests reso More...

Summary of Responsibilities:Customer Engagement: Actively reach out to new customers ensuring a warm and personalized introduction at the company s services and values. Customer Support: Respond promptly to customer inquiries across all communication channels providing precise and a More...

Job Summary: The Customer Service Representative is responsible for providing excellent service and support to clients by handling inquiries resolving issues and ensuring a positive customer experience. This role requires strong problemsolving skills excellent communication abilities More...

Job Title: Customer Service Executive (B2C) Location: Lekki Lagos Work Mode: Full time Industry: Healthcare Salary: 150k Gross Years of Exp: 2 5 years About the job We are seeking a dedicated Customer Service Executive (B2C) to manage customer relationships deliver except More...

Welcome2Africa International a dynamic and fastgrowing organization dedicated to promoting trade and investment opportunities in Africa is seeking an innovative and resultsdriven Head of Sales and Marketing. This leadership role is critical in driving revenue growth expanding market r More...

Location: Sangotedo Lagos Salary: Gender: Female Experience: Previous experience in customer service or a similar role preferred About Sigma Consulting Group: Sigma Consulting Group is a leading talent acquisition and management solutions provider. Since 2013 we have been committed to More...

Customer Care Executive (Female) Location: (Lekki Ajah Sangotedo) Lagos Salary: Candidate must reside in Lekki Job Summary: We are seeking a motivated and friendly Customer Care Executive to join our team. The ideal candidate will be responsible More...

Customer Care Executive (Female) Location: Ajah LagosSalary:Gender: FemaleExperience: Previous experience in customer service or a similar role is preferred About Sigma Consulting Group:Sigma Consulting Group is a leading talent acquisition and management solutions provider. Since 20 More...

Job Title: Customer Sales & Service Executive Location: Victoria Island Lagos Work Mode: Onsite Employment type: Full time Industry: Retail Salary: 200k Performance Bonus: Up to N400K yearly About the job Work within the customer service team in delivering premium cus More...

Our client; a cuttingedge health tech company is looking to hire a director of strategic sales and partnerships in Lagos Nigeria.About The RoleJob Summary:The Director of Strategic Sales and Regional Partnerships will play a pivotal role in driving sales growth and expanding the compa More...

Vacancy: Head of Retail and SME Banking Location: LagosPosition Overview:The Head of Retail and SME Banking is responsible for leading and managing the strategic direction performance and operational excellence of the retail and SME banking divisions. This role involvesdeveloping inno More...

Vacancy: Head of Corporate and Commercial Banking Location: LagosPosition Overview:The Head of Corporate and Commercial Banking will be responsible for leading the strategic direction growth and operationalperformance of the corporate and commercial banking division. This role involve More...

Job PurposeThe Head of Financial Planning Budget and Control will provide strategic financial leadership overseeing financial planning budgeting reporting and treasury functions to ensure AMCEs financial sustainability and growth. The role holder will direct financial planning and bud More...

Job PurposeThe Head of Financial Planning Budget and Control will provide strategic financial leadership overseeing financial planning budgeting reporting and treasury functions to ensure AMCEs financial sustainability and growth. The role holder will direct financial planning and bud More...

We re seeking a Customer Support Representative to assist students and other users with inquiries related to our educational services including program applications tour bookings scholarship searches and more. The ideal candidate will provide exceptional support by promptly respondi More...

Location: Ajah (Lagos)Salary: NGN100000NGN120000 per monthCandidate must reside on the IslandAbout Sigma Consulting Group:Sigma Consulting Group is a leading talent acquisition and management solutions provider based in Africa. Since our establishment in 2013 we have played a pivotal More...

This is a remote position.Brint Online School is an educational institution that provides a flexible online learning environment for students. With a focus on quality teaching Brint Online School aims to support academic growth through interactive digital resources and dedicated in More...

Today we are looking for our Head of Account Management and business performance.Your main missions are structured around the following axes:Manage the relationship with our partners operators media content providersResponsible of the performance of the servicesContinuous benchmark of More...