Customer Care Executive (Female)
Location: (Lekki Ajah Sangotedo) Lagos
Salary:
Candidate must reside in Lekki
Job Summary:
We are seeking a motivated and friendly Customer Care Executive to join our team. The ideal candidate will be responsible for managing all customer interactions via calls and social media processing sales transactions and maintaining accurate records of client information.
Requirements
Key Responsibilities:
* Handle all incoming calls and messages on the companys social media platforms.
* Process and accurately record all sales transactions.
* Maintain and track client information in an organized manner.
* Provide excellent customer service and address client inquiries and concerns.
* Collaborate with other team members to improve customer experience.
Benefits
Qualifications:
* Bachelors degree preferred
* Previous experience in customer service or a similar role is preferred.
* Strong communication skills and a friendly demeanour.
* Ability to handle multiple tasks and work in a fastpaced environment.
* Proficient in using social media and messaging platforms.
* Residing on the Island is preferred for easier commute
How to Apply
If you meet the qualifications and are excited about providing excellent customer service please submit your resume and a brief cover letter to indicating the job title