Our client is a leading financial services company that offers investors access to global markets while protecting their funds from extreme market conditions and selfimposed risks. They utilize advanced technology strong governance systems and a customerfocused approach to provide a comprehensive suite of financial solutions designed to meet the unique needs of their clients.They are looking to hire experienced Business Development Executives within the forex industry in Uganda.
Responsibilities
Contact Potential clients upon registrations via phone email and live chat.
Promote and sell the company s products and services.
Profile Clients/Potential Clients to determine level of service and client s experience.
Assist clients with account opening and required documents online and offline.
Arrange all necessary information required of client documentation (KYC).
Assist clients and provide guidance on the use of the company s products and services.
Follow up on clients trading accounts and financial market conditions if needed.
Follow up on clients queries related to funding/withdrawal requests.
Maintain and strengthen customer s relationships by making the company s identity
stronger.
Listen to customers requirements and present the best possible solution to establish a
new business opportunity in a timely and accurate manner.
Manage client s expectations & listen to customer s requirements and present the best
possible solution in accordance with the companies best practice guidelines.
Update CRM database with all inbound/outbound communication with clients/potential
clients.
Follow up with noneactive clients/potential clients and updating clients about new
products and features.
Report and assist the Team Leader and Manager for any problem arises with customer or
any other issues related to the assigned duties for an effective solution.
Qualification
University degree (Mandatory)
Experience in FinTech Banking Finance Business Administration or related (Preferred)
Knowledge in MS Office
Fast learner team player and motivated
Excellent organizational and project management skills.
Ability to work collaboratively in a team environment.
Strong communication skills with the ability to convey complex ideas effectively.
Business Development Executive Nigeria
