Voice of the Customer (VoC) Jobs in Nigeria

Our client is a retail financial institution licensed by the Central Bank of Nigeria dedicated to providing outstanding financial products and services tailored to meet the unique needs of individuals and businesses. Due to expansion they are in need of a Head of Commercial BankingLoc More...

Our client is the foremost luxury perfume company in Nigeria. They are looking to fill the role of a Head of National Distribution Location: LagosJob Responsibilities: Develop and implement the national distribution strategy for the luxury perfume brand ensuring alignment with the com More...

Job SummaryThe Head of Technical Operations is responsible for overseeing all technical operations within the organization particularly in the oil and gas and marine sectors. This role involves leading a skilled technical team managing resources effectively and implementing innovative More...

Welcome2Africa International (W2A) is a premier gateway for facilitating investment and trade into and across Africa. We specialize in connecting investors to Africas vast opportunities promoting mutually beneficial and sustainable wealth creation across key sectors such as Agricultur More...

Our client is looking to hire a Head of Human Resources (Senior Level). This role requires someone who can see and internalize the organizational vision be flexible with methodology be focused on delivering a worldclass office/company culture and be genuinely concerned with the welfar More...

Head of Internal AuditSummaryThe Head of Internal Audit will lead the internal audit function ensuring the development and implementation of a robust audit framework to assess the effectiveness of risk management control and governance processes. The role holder will provide assurance More...

We are seeking a dynamic and customerfocused Customer Experience & Front Desk Manager to oversee front desk operations ensure excellent customer service delivery and enhance overall client satisfaction. This person will be responsible for managing reception duties handling inquiri More...

ABOUT THE JOB NielsenIQ Customer Success team is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data science and the talents of ou More...

Are you the kind of person who loves helping others thrives on solving problems and knows how to turn a frown into a smile (even over chat) Do you have the superpower of staying cool under pressure while juggling multiple conversations If yes you are in the right place. RequirementsJo More...

NielsenIQ Customer Success team is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data science and the talents of our people to provide More...

Client Reception and Interaction: Greet clients and visitors with a friendly demeanor. Answer and direct phone calls emails and inquiries promptly. Provide information about travel services packages and promotions. Assist clients with bookings cancellations and modifi More...

Our Client is a CBN licensed and NDIC insured Microfinance bank providing Savings Investment and Loan products to Micro Small and Medium Enterprises. Due to expansion they are in need of a Customer Service TraineeJOB RESPONSIBILITIESRespond to customer inquiries via phone email or cha More...

This is a remote position.Join our dynamic team as a Remote Customer Service Specialist where you ll play an important role in enhancing our customers experiences. Ideal for those who thrive in solving problems and engaging positively with customers this position focuses on de More...

Customer Service ExecutiveLocation: Ikeja LagosSalary: NGNper monthGender Preference: Female (preferred)Experience: 23 years About Sigma Consulting Group: Sigma Consulting Group is a leading talent acquisition and management solutions provider. Since 2013 we have connected toptier pro More...

Customer service:Manage and oversee the handling of customer inquiries and complaints through various channels such as phone email and live chat.Troubleshoot and resolve customer issues promptly and effectively.Implement and monitor customer satisfaction metrics such as customer satis More...

Our client a major telecommunication company in Nigeria is seeking a Head of Partnerships and Marketing to lead the development and execution of strategic partnerships and marketing initiatives for the Experience Centre. This role is for you if you have worked on projects relating to More...

Job ObjectiveThe Chief of Staff (CoS) serves as a strategic partner to the CEO ensuring the efficient execution of key initiatives managing crossfunctional projects and enhancing organizational effectiveness.Job DescriptionDrive and track key business initiatives and ensure alignment More...

Our client is a leading producer of dairy products in Nigeria.Job SummaryWe are seeking an experienced Head of Sales and Marketing to drive sales and increase company revenue and subsequently define datadriven actions and strategies in order to consistently optimise the business s c More...

NoemDek Limited a diversified company with interests in oil & gas technology logistics and mining is seeking to hire a Strategy Analyst (Chief of Staff) to join our team. Are you a talented and driven individual who excels at strategic analysis and planning Are you interested in worki More...

Job Summary:The General Manager is responsible for providing strategic leadership and operational oversight across all subsidiaries within the group. This role ensures the successful implementation of business strategies optimal resource allocation and achievement of financial and ope More...