Customer Service Specialist
Customer Service Specialist
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Job Description
This is a remote position.
Join our dynamic team as a Remote Customer Service Specialist where you ll play an important role in enhancing our customers experiences. Ideal for those who thrive in solving problems and engaging positively with customers this position focuses on delivering high quality service and support.
Key Duties:
Handle customer queries and concerns via phone email and live chat with professionalism and caring.
Provide comprehensive details about our products services and pricing.
Collaborate seamlessly with team members across departments to facilitate swift resolutions to customer issues.
Requirements
Qualifications:
- 13 years of experience in customer service or a closely related field.
- Exceptional communication skills showcasing excellent phone etiquette and the ability to articulate responses clearly.
- Strong multitasking skills and the capacity to stay organized in a dynamic fastpaced environment.
- A foundational understanding of cryptocurrencies with indepth training to be provided.
Benefits
Qualifications: 1-3 years of experience in customer service or a closely related field. Exceptional communication skills, showcasing excellent phone etiquette and the ability to articulate responses clearly. Strong multitasking skills and the capacity to stay organized in a dynamic, fast-paced environment. A foundational understanding of cryptocurrencies, with in-depth training to be provided.
Education
BSC/Masters
Employment Type
Full Time
