Location: Ajah (Lagos)
Salary: NGN100000NGN120000 per month
Candidate must reside on the Island
About Sigma Consulting Group:
Sigma Consulting Group is a leading talent acquisition and management solutions provider based in Africa. Since our establishment in 2013 we have played a pivotal role in connecting toptier professionals with visionary organizations across multiple industries. Our mission is to fuel economic growth and innovation across the African continent by delivering exceptional recruitment solutions.
About Our Client:
We are an ultramodern computerized specialist eye healthcare facility that offers excellent eye care services ranging from qualified and experienced optometrists and ophthalmologist consultation who are very passionate about eye care delivery.
Job Summary:
We are seeking a motivated and friendly Customer Care Executive to join our team. The ideal candidate will be responsible for managing all customer interactions via calls and social media processing sales transactions and maintaining accurate records of client information.
Requirements
Key Responsibilities:
- Handle all incoming calls and messages on the company social media platforms.
- Process and accurately record all sales transactions.
- Maintain and track client information in an organized manner.
- Provide excellent customer service and address client inquiries and concerns.
- Collaborate with other team members to improve customer experience.
Qualifications:
- Bachelors degree preferred
- Previous experience in customer service or a similar role is preferred.
- Strong communication skills and a friendly demeanor.
- Ability to handle multiple tasks and work in a fastpaced environment.
- Proficient in using social media and messaging platforms.
- Residing on the Island is preferred for easier commute
- How to Apply: If you meet the qualifications and are excited about providing excellent customer service please submit your resume and a brief cover letter.
Benefits
- Competitive Salary
- Excellent growth opportunities in a wellestablished company with a strong presence in the industry.