Customer Support Jobs in Kuala Lumpur

We SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ Selangor where innovation meets excellence. As we embark on our rapid expansion we are eagerly seeking talented individuals to join our team as Customer Service Specialists providing unrivall More...

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of exper More...

What Youll DoThe teams provide Proactive and Reactive support to our Global Premium Customers. TAC expects that our engineers demonstrate a high level of customer network intimacy by working very closely with them and understand their business priorities. Cisco is seeking a Data Cente More...

The position will require you to support the contact centre via telephone calls and emails in spoken and written Mandarin English and Bahasa Malaysia.Responsibilities of the Role:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when requir More...

Job Responsibilities:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higherlevel support or supervisors as needed.Develop and retain a profound understanding of the companys product More...

Job Brief: Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices). Determine the problem and provide a technical resolution within the contact or by dispatching for servic More...

Job Responsibilities:You will be responsible for the endtoend software development and support for all work transitioned from Group (which could be projects quarterly change requests L3 production fixes). This includes analysis and design to development implementation testing and supp More...

Senior Support Specialist L2/L3 Job Purpose: Should be able to troubleshoot erros on Informatica Teradata Hadoop platforms and supports applications built on top of it.Strong problem solving knowledge on Databases like Hadoop Teradata & SQL.Monitoring JobsWorkflow and working wi More...

Role & Responsibilities A Technical Consulting Engineer for Technical Services is part of a highly sed team in a cuttingedge technology supporting IOSXR Operating system routers (ASR9000 Cisco 8000 NCS5500 CRS) & NXOS Switches (Nexus 3K9K5K and 7K). This role will be located a More...

Position: Bilingual (Japanese English) IT Support Engineer Work Location: Singapore NOTE: Its a long term opportunity in Singapore and Singapore visa will be sponshored by Rapsys Technologies Pte Ltd Job Description: Handson experience in Telecommunication environment/NOC engineer;In More...

Roles & responsibilitiesHelps customer solve reported product and network problems of varied complexity.Troubleing network security related issues in production networks.Replicate the customer issues in lab environment.Work with engineering teams to replicate customer issues and t More...

What You Will DoIndependently solves problems in broad complex and unique networks with mixed environments. Supports engineers from multiple teams as well as the field and aids them in problem resolution.Acts as a focal point for large account network problem resolution and provides t More...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish andPersian L More...

Job Responsibilities:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of experience & More...

LEADING BRAND IN COMPUTERS.The Position:The Executive Technical Support will be required to manage incoming calls and emails pertaining to PCs Laptops and related products and services.The position will require you to support the contact centre in spoken and written English and Thai.T More...

Open Position: Senior IT Support Engineer (IT Service Provider)An IT service provider is currently Senior IT Support Engineer to join them in their Kuala Lumpur office.Key responsibilities include: Holds a degree in Computer Science Information Technology or Telecommunications or a More...

Cantonese/Mandarin Tech SupportLEADING BRAND IN COMPUTERSCANTONESE AND MANDARIN LANGUAGE SUPPORT FOR HONG KONG AND TAIWANESE CUSTOMERS.The Position:The Executive Technical Support will be required to manage incoming calls and emails pertaining to PCs Laptops and related products and s More...

Technical ss requirementsEngineer should have experience with network background understanding of switching Routing and firewall concepts.Should have hands on experience in any of the Load balancer / Application Delivery Controller products.Experience in integration /configuration/adm More...

Job Brief:Reviewing resolved incident tickets to ensure all necessary information is updated and accurate.Leading driving and managing internal and external stakeholders including outsourced vendors topromptly resolve incidents and requests within the contracted Service Level Agreemen More...

Position: IT Software Application Support Specialist (MNC Company)An IT MNC organization is currently looking for Software Application Support Specialist (MNC Company) to join the team and be based in the Kuala Lumpur office. Key responsibilities include:Having a minimum of 3 years ex More...