Customer Success Manager Jobs in Kuwait City

Manage a portfolio of Bugcrowd’s EMEA clients to drive mutual success and growth. Serve as a trusted advisor to new and existing customers and build champions within customers through demonstrable knowledge of bugcrowd solutions, industry expertise and business acumen. Act a More...

Help drive the development and implementation of our Enterprise GTM Customer and Channel Partner strategy, e.g. success plans, QBR’s, cross-selling, and renewal forecasting. Create value engagement frameworks, interpreting customer’s company/financial performance and ot More...

A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting Excellent communication and interpersonal skills Excellent ability to quickly unders More...

Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience Work closely with the Media Buying team to help them understand client ob More...

Drive conversion, feature adoption, retention, and expansion among our most valuable customers by understanding their business needs, defining success criteria, and helping them achieve their goals Develop and evolve communication cadences with customers to stay in-the-know about a More...

Highly technical and experienced in operating PostgreSQL at scale. Understand the main issues that people hit when operating PostgreSQL. Keeps up to date with the latest developments in database systems. Understand the general sales process. Have demonstrated the ability to beco More...

Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related technical field. People Skills: You enjoy talking to people and helping them solve their problems. Experience: 2-3 years in a customer-facing role, preferably as a Customer Success Engin More...

You think out of the box and you are creative with solutions. You are keen to learn new cloud technologies using the training opportunities and lab resources in Oracle. You act as a positive influence on those around you and motivate others toward success. You embody our Values: More...

Definition and implementation of the strategy for the Customer Success Team in accordance with the overarching corporate strategy. Personal support for selected key customers to ensure the successful development of the team and strategy. Team leadership, mentoring and development of More...

Overall Responsibility of Call Center and its operations Constantly improve the efficiency of the Call Center and its utilization by working with the team and helping them stay on objectives. Ensure customer insight is obtained and studied using telephone recordings and databases to More...

The Company: Ooredoo is an organisation on the move. Thanks to our dedicated employees we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.We are a dynamic global telecommunications player operating in 17 countries across the More...

8- 10 years years experience in a customer service management role and industry experience of 3-4 years in the courier delivery/logistics or transportation industry Strong leadership skills with the ability to motivate and develop team members. Excellent communication and interperso More...

Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed More...

Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizin More...

Design and implement technical solutions using the Enode API based on customer needs. Advise customers on product architecture and best practices for API usage. Provide ongoing technical support, including debugging and issue resolution. Proactively identify and implement fixes a More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

This is a part-time on-site role for a Customer Support & Fulfilment Specialist located in Kuwait City. As a Customer Support Specialist, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, and resolving technical support inquiries. More...

Customer master data management within the sales order process when required (add new delivery address).Prioritize orders in case of shortages as per the customers' classification, and in case of need, according to the rules provided by the direct line manager.Coordinate return or More...

Customer Interaction: Interact with customers via multiple channels including phone, email, chat, and social media to provide assistance, address inquiries, and resolve issues promptly and courteously. Inquiry Handling: Respond to customer inquiries regarding products, servic More...