Customer Success Manager Jobs in Kuwait City

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Manage and lead a team of customer service representatives. Develop and implement customer service strategies and standards. Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution. Monitor and analyze cus More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilization Leverage your knowledge and experience to analyze customer environments and provide feedback on best practices Provide ad-hoc assistance to Customer Success Managers, Account Executives More...

About the job Hiring now Customer Care Agent Salary Range: Depends on Experience Industry: Event Management Location: Alrai Duty: Schedule Shifts- 6 days/week Subject: Customer Care Agent

Insuring/increasing customer satisfaction through effective complaints handling and periodic customer care visits Provide scheduled preventive maintenance service to the customer and conduct periodic customer care visits to monitor product performance and customer satisfaction Tra More...

Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify proble More...

Customer enquiries: Respond to customer enquiries and provide customer service and support Sales opportunities: Identify sales opportunities and pass these to the correct branch colleague Cash transactions: Process cash transactions after verifying signatures, dates, numerical amo More...

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashion Partner with sales, product & engineering to ensure that customer’s needs are met Prioritize and drive resolution for escalated customer issues Provide feedback to pr More...

Excellent interpersonal and communication skills. Ability to remain calm and professional in stressful situations. Strong listening, problem-solving, and decision-making skills. Ability to work independently and as part of a team.

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Customer Service Assistant Responsibilities Attending training courses to develop product knowledge and develop customer service skills. Resolve customer inquiries via telephone, walk-in, mail, fax, and email. Processing and recording incoming calls in the CRM system. Determine c More...

Excellent communication and presentation skills Candidate should be patient, self-motivated, independent, presentable, and responsible. Has a Software Architect background (Windows Server, SQL Server, Web Services, IIS) Has Software Installation background (SQL Queries, Scripts More...

Manage inbound and outbound calls in a timely manner. Analyze client requirements and offer the best possible solution or information. Keep the customer interested in the features and utility of a product through effective telephonic communication. Contribute to the company's More...

Upselling and cross-selling: Unknown to many, inbound call center agents are also responsible for identifying opportunities to upsell and cross-sell products and services to customers, increasing revenue and promoting customer loyalty. Doenting calls: In order to ensure that custom More...

Job Overview The Customer Desk Engineer is crucial in providing firstline technical support and customer service. This role serves as the direct link between the companys products and services and its clientele ensuring that all customer queries and technical issues are resolved promp More...

Serve as the primary point of contact for customers, providing them with world-class service and support. Handle customer inquiries and complaints in a professional and courteous manner, escalating issues as necessary. Maintain up-to-date knowledge of company products and services More...

Develop and implement CRM strategies to enhance customer retention and satisfaction. Support the BDC and Customer Experience teams with insights and strategies. Analyze customer data to identify trends and opportunities for improvement. Collaborate with the call center team to en More...

This list is not exhaustive and tasks may change as they adapt to current regulations and evolving market requirements and business practices. You must have a degree in beauty care, ideally a BTEC, and at least 3 years' experience training in the beauty care sector. Available a More...

This is a full-time on-site role for a Social Media Manager located in Kuwait City. The Social Media Manager will be responsible for day-to-day tasks ociated with social media marketing. The member will be: - Handling all Social Media (Direct Messages, replies, Posting on feed &am More...