Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related technical field.
People Skills: You enjoy talking to people and helping them solve their problems.
Experience: 2-3 years in a customer-facing role, preferably as a Customer Success Engineer, Technical Support Engineer, or similar role, with a focus on API products.
Technical Skills: Strong proficiency in JavaScript and a solid understanding of API concepts, RESTful architecture, and web services.
Communication: Strong written and verbal skills in English.
Empathy: Naturally empathetic, with a willingness to step into customers’ shoes.
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