Helpdesk Jobs in Kuwait City

Develops/modifies approved new/current HMIS modules with the aim of solving business problems or automating business processes to improve controls and operational efficiency. Assists in the development of interfaces between HMIS and ERP and provides on-going support. Coordinates w More...

Main tasks Communication with customers Be the main point of contact, diversify it with- Messages and quick problem solving You make clients manage the accounts management- A large number of clients who provide distinguished service - Medicine Old logistics- Collaborate with the logi More...

Consumer Research: Conduct in-depth consumer research to understand behaviors, preferences, and attitudes. Utilize qualitative and quantitative research methods to gather comprehensive data. Data Analysis: Analyze and interpret consumer data to uncover key insights. Use statistical More...

Sharq Kuwait Responsibilities: Include but not limited to:Development of user required applications and/or customize existing applications within the GIS solution based on analysis and design documents provided.Performing technical acceptance testing.Obtaining users approval of the More...

Upselling and cross-selling: Unknown to many, inbound call center agents are also responsible for identifying opportunities to upsell and cross-sell products and services to customers, increasing revenue and promoting customer loyalty. Doenting calls: In order to ensure that custom More...

Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer nee More...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Customer master data management within the sales order process when required (add new delivery address).Prioritize orders in case of shortages as per the customers' classification, and in case of need, according to the rules provided by the direct line manager.Coordinate return or More...

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashion Partner with sales, product & engineering to ensure that customer’s needs are met Prioritize and drive resolution for escalated customer issues Provide feedback to pr More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Customer Service Assistant Responsibilities Attending training courses to develop product knowledge and develop customer service skills. Resolve customer inquiries via telephone, walk-in, mail, fax, and email. Processing and recording incoming calls in the CRM system. Determine c More...