Service Levels Agreement Jobs in Cairo

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...

Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedures Reduce wait time & serve time by efficient processing of all transactions Manage customer expectations for each transaction and ensure adherence to basic More...

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur More...

Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Follow up on the work of the team he is directly responsible for and be present and participate in activities. Link cases facing the team with the case manager. Providing the center management with daily documentation of activities on a daily basis. Submitting periodic reports on the More...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Make confirmation calls to customers to verify orders and ensure accuracy. Engage in cross-selling and up-selling during customer interactions to promote additional products or services. Handle customer inquiries, complaints, and provide resolutions to ensure customer satisfaction More...

Permanent Position: IT Service Delivery Manager Location: Cairo Egypt Contract Details: Fulltime Permanent Company Overview: Our client is a large medical group based in Cairo Egypt. With over 4000 employees and multiple locations they are dedicated to providing highquality healthcar More...

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee More...

Job Code: About School Our client is a well-established school located in . The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join us. You will be joining an incredibly dedicated, caring and collaborative team. W More...

A retail franchise is seeking to hire an Account Rep. In this seat, you will be processing full-cycle accounting payable, performing invoicing, vendor management, and check runs, performing cash applications, assisting with T&E processing, performing reconciliations, and assisting More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir Job Description: Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Handle customer complaints More...