Service Levels Agreement Jobs in Cairo

Roles and responsibilities 1. Customer Service and Interaction Greeting and assisting customers: Provide a warm and welcoming atmosphere to customers or guests as they enter the premises. Address customer inquiries: Respond to questions, direct customers to the appropriate depart More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. More...

The Service Coordinator is tasked to manage costs and revenue generation to keep the local office profitable and manage customer satisfaction regarding service quality and response time. To perform this job successfully, an individual must be able to perform each essential function sa More...

Roles and responsibilities The Service Coordinator is tasked to manage costs and revenue generation to keep the local office profitable and manage customer satisfaction regarding service quality and response time. To perform this job successfully, an individual must be able to perfor More...

1) Make outbound calls to US citizens asking about how well their accommodation was. 2) Build sustainable relationships and trust with customer accounts through open and interactive communication. 3) Provide accurate, valid and complete information by using the right methods/t More...

Coordinating the sales team and assisting with recruiting and training new hires. Providing product demonstrations to staff and clients, and taking the lead in resolving complaints. Analyzing sales team performance and scheduling training/refresher sessions accordingly. Conducting More...

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi More...

You will perform installations, start-ups, maintenance, repairs and updates of Siemens medical systems. You will be communicating with and accepting all operative advice from the Customer Care Center. You will ensure the proper use of tool & test equipment. You will comply wi More...

Provide Helpdesk support and resolve problems to the end user’s satisfaction. Check and respond quickly and effectively to requests received through the IT Helpdesk communication channels Check configurations, utilities, software default settings, etc. for the local workstat More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites. Assisting in service repair, preventative maintenance, field change orders / installations. Identifying and solving customer issues, provid More...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm More...

Resolve customer complaints efficiently through phone, email, or face-to-face interactions. Greet customers warmly and actively listen to understand the nature of their problem. Provide customers with accurate information and advice to address their needs. Collaborate with t More...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu More...

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professi More...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...