Concentrix Egypt

As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats – troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. Y More...

Answer incoming phone calls and emails from customers. Troubleshoot and resolve customer problems with Travel services. Provide information to customers about Travel products and services. Sell new services and products to customers. Process orders and payments. Update and main More...

Manage high volume of customer contacts and communications through phone and email each day Use contact search and productivity tools to verify contact information is accurate Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completi More...

Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Become a product pro, mastering the ins and outs of the latest trends. Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer q More...

Medical and Social Insurance Transportation provided (door-to-door for girls after 9) Promotion opportunities in 6 months Clear military status Up to 36K per month in the referral program Concentrix University Fun Activities in the work premises Multiple discounts on life Ser More...

- Keep records of all conversations in our call center database in a comprehensible way. - Frequently attend educational seminars to improve - knowledge and performance level. - Meet personal/team qualitative and quantitative targets. What qualifies you? - Speaking More...

- Fluency in Spanish is a must B2/C1 - Egyptians and foreigners are welcome to apply. - Flexible with rotational shifts. Paid training Attractive Salary medical and social insurance The opportunity to shine and grow your career with clear paths for development after 6 months – w More...

Responsible for assisting with implementation and administration of recruitment programs Receive, screen, and file incoming resumes, background, and reference checks Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applica More...

Handling incoming inquiries from customers via phone, email and on online. Providing support for customers to effectively resolve their queries. Using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience. Updating our s More...

Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Se More...

Achieving specific sales targets and maximizing sale opportunities on each and every call. Use non-scripted probing techniques to determine business needs and offer the most appropriate product or service to address their needs. Ensure service delivered to our customers meets cont More...

Provide prompt and accurate technical support to customers via phone, email, and chat. Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products Research and identify solut More...

Efforts to detect and limit impact to the program from Metric Manipulation, Data Incidents and Fraud. Support Client Escalation reviews including validating incidents and assisting with investigations. Managing Proactive audits for risk monitoring and inspection on metrics that ma More...

Provide prompt and accurate technical support to customers via phone, email, and chat. Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products Research and identify solut More...

Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice. Become a product pro, mastering the ins and outs of the latest trends. Troubleshoot issues More...

handling incoming inquiries from German customers via the phone, email and on online, providing support for customers to effectively resolve their queries, using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience, upd More...

Achieving specific sales targets and maximizing sale opportunities on each and every call. Use non-scripted probing techniques to determine business needs and offer the most appropriate product or service to address their needs. Maintain broad knowledge of products, pricing, promo More...

Paid training Up to 36K per month in the referral program Concentrix University Fun Activities in the work premises Multiple discounts on life Services Medical and Social Insurance Transportation provided (door-to-door for girls) Promotion opportunities in 6 months

Conducting research related to travel, such as means of travel, prices, customs, weather conditions, and traveler experiences. Work to achieve sales goals, improve revenues, and collect costs and payments. Determine customer specifications and desires and suggest appropriate travel pa More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...