Customer Service Team Leader
Posted on :
15-12-2024
Employer Active
1 Vacancy
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Job Description
- Manage and lead a team of customer service representatives
- Set and maintain high standards for quality customer support
- Review and report on team performance
- Handle escalated customer inquiries and complaints
- Collaborate with other departments to resolve customer issues
- Develop and implement customer service strategies and processes
- Train new hires and provide ongoing coaching and feedback to team members
Employment Type
Full Time
Department / Functional Area
Key Skills
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