Customer Retention Jobs in Cairo

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management More...

- Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every moni More...

Manager - Business Design (Customer Experience) - Consulting - Egypt A bachelor’s or master’s degree with 10+ years’ of working experience in a client facing and problem-solving capacity. Preferably with experience in a business consulting role in a leading consul More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

NOK Human Capital is hiring Bilingual SpanishEnglish Customer services representatives for a very wellknown BPO company Our agents will be responsible for answering incoming communications from customers consulting on products with compassion or finding resolutions for their issues w More...

NOK Human Capital is hiring Bilingual FrenchEnglish Customer services representatives for a very wellknown BPO company Our agents will be responsible for answering incoming communications from customers consulting on products with compassion or finding resolutions for their issues wi More...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon More...

OB Hospitalist Physician - $130 to $150 Per HourThis position will be part of a team of clinicians at the assigned site working together with the support of the team lead, Medical Director of Operations (MDO) and Director of Hospital Operations (DHO) to ensure that the program is meet More...

Provider Description Enabled SAP as service provider route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor's device during the session so the server can identify the visitor Load ba More...

Interventional radiologists diagnose and treat disease. They treat a wide range of conditions in the body by inserting various small tools, such as catheters or wires from outside the body. In interventional radiology we use X-rays to guide us with minimally invasive procedures. We More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra More...

Managing client accounts. Acting as the point of contact for clients. Identifying potential new clients. Identifying and implementing best practices. Organizing meetings with clients about their needs. Monitoring and reporting on sales performance. Handling budgets and client in More...

CA Global Headhunters has been retained by the Afreximbank based in Cairo Egypt to recruit for this position. For more information on the Afreximbank please visit their website . Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Gl More...

Manage Reservations Process and confirm reservations via phone, email, or online systems. Update and maintain reservation systems to ensure accuracy. 2. Customer Service Provide excellent customer service by addressing inquiries and resolving issues. Communicate clearly with clie More...

Develop, implement & optimize CRM data driven marketing campaigns strategy (Acquisition, retention and reactivation) through different channels (SMS, Whatsapp, Emails, Web Notifications) to target different customers segments. Prepare, update & optimize the campaigns calend More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping More...

Identify and contact potential customers, and generate new business opportunities for the company - Set appointments and follow up on leads - Use customer relationship management (CRM) software to manage leads and sales activities - Stay up-to-date on market trend More...

Develop, implement & optimize CRM data driven marketing campaigns strategy (Acquisition, retention and reactivation) through different channels (SMS, Whatsapp, Emails, Web Notifications..) to target different customers segments. Prepare, update & optimize the campaigns cale More...