Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.
Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
Get knowledge of client's brand and the specifics to better serve the customer.
Support and deliver on the strategies and objectives of the department taking ownership for assigned areas of responsibility.
Develop and build own skills, knowledge and experience at every opportunity within the department, which aligns with the culture of growth, development and performance expected by the company.
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