About Bosta Egypt
Bosta is a leading logistics-tech company founded in Egypt with the aim to expand and empower the logistics industry in the whole region. Founded in 2017 with a promise to seamlessly fulfill and ship all types of items starting from documents & small parcels to bulky heavy items, for all types of businesses no matter how big or small the scale is. The founders Mohmmed Ezzat and Ahmed Gaber have solidified their experience in the e-commerce industry and have a wide vision for transformation. They believe that technology can introduce a whole new logistics scene in the Middle East. We can proudly say that Bosta is the largest e-commerce courier and the #1 reliable partner when it comes to delivery while offering a premium experience on both ends with a futuristic technology that sets us ahead in the market.
12 Job openings in Bosta Egypt
Client Support Specialist Emails Chats
1 - 2 years
Not Disclosed
Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keepin More...
Sorting Facility Supervisor Middle Mile
3 - 4 years
Not Disclosed
Managing the sortation process per zone for each of our hubs. Managing daily cycle of receiving and dispatching the shipments to the hubs and ensuring that we followed the agreed SLA. Ensure dispatching all shipments at the same day to the destined hubs. Provide a support during More...
Determining feature requirements. Researching customer experiences and demands. Improving customer experiences. Outlining a detailed product strategy. Managing cross-functional teams. Managing product road maps and releases. Understanding product selling points. Identifying a More...
Responsible for the Hub infrastructure. Responsible for the financial management in the hub and manage the cash flow. Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description. Ensure that the achiev More...
Lead and Manage Team: Oversee and mentor a team of Account Managers to ensure high performance and effective client engagement. Performance Management: Set performance goals and conduct regular evaluations to assess team members' progress and development. Team Development: Pro More...
Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping More...
Conduct comprehensive audits on company hubs to assess operational efficiency and identify areas for improvement. Evaluate compliance with company policies, procedures, and industry regulations. Analyze data and audit findings to develop actionable recommendations for process enha More...
You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perfor More...
Operations Supply Acquisition Specialist
1 - 2 years
Not Disclosed
Maintain relationships with staffing agencies, temporary worker providers, and other external talent sources to supplement the company's direct hiring efforts for warehouse operations roles. Oversee the performance of the recruitment vendors and 3PLs ensuring their ability to d More...
Leadership and Team Management: Lead, mentor, and manage a team of backend engineers, fostering a collaborative and high-performance work environment. Conduct regular code reviews to ensure code quality, maintainability, and adherence to best practices. Architecture and Developme More...
Deliver client-focused solutions based on client needs. Effectively build positive long-term relationships with our clients. Accurately updates the pipe drive following each client interaction. Ensuring clients are charged the correct price for the service provided. Make sure More...
Key person between Operation department and Finance department. Manage the FinOps team and make sure the day-to-day reconciliation with the courier's wallet is accurate. Manage collecting any cash shortage / Increase in the deposits made. Monitoring Daily orders volumes Vs va More...
