Customer Retention Jobs in Cairo

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Under supervision conduct internal audits on activities/ processes according to (SPS ) { implemented QHSE management system } & ISO 9001& ISO 14001 & ISO 18001 & ISO/TS 16949 ( the frequently as per internal audit plan) Participate in the preparation of audit More...

Attend to all walk-in customers’ needs promptly. Serve walk-in customers and provide full information and advice. Manage and meet customer expectations. Sustain high customer satisfactory service lever. Provide excellent customer service for cash clients as per Aramex CS s More...

Department: MarketingLocation: Nasr cityCairoReports To: Marketing ManagerJob SummaryWe are seeking enthusiastic and persuasive Telemarketing Representatives to promote our companys products and services. Candidates with telesales or call center experience are encouraged to apply and More...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee More...

Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing f More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Monitor customer accounts to identify overdue payments. Monitor accounts to identify outstanding debts. Review the company debtor list. Follow up on customer collections Find and contact debtors to arrange debt payoffs Maintain customer payment records by keeping accurate records More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Roles and responsibilities Support in the closure of revenue transactions. Responsible to manage day-to-day Account Receivables (AR) operational activities, meeting performance targets, training new team member when required Responsible for ensuring delivery of assigned Order to Cas More...

Prepare software and hardware design documents for review by project team leader. Implement the PLC, SAS, RTU & SCADA hardware and software applications. Generate project documentation. Analyze customer problems, resolve, and close customer compl More...

Deal with all customer account enquires that include: order entry, modification, validation and product availability requests management. Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives Ensure the correct product More...

Deal with all customer account enquires that include: order entry, modification, validation and product availability requests management. Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives Ensure the correct product More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Developing and implementing the external visits plan and having it approved by the direct manager Receiving all customer requests and responding to their inquiries to ensure customer satisfaction Preparing quotations for customers according to their requirements and pricing th More...

To undertake all technical responsibilities for the delivery of services and engineering projects, as per assignment with maintaining project's delivery on time. Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Le More...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relation More...

● Manage low level complexity projects, assist with medium complexity projects if needed ● Coordinate project plans by monitoring schedules and ensuring quality in all deliveries ● Be the primary point of contact on the project with the customer ● Work with the Sales team More...

● Manage low level complexity projects, assist with medium complexity projects if needed ● Coordinate project plans by monitoring schedules and ensuring quality in all deliveries ● Be the primary point of contact on the project with the customer ● Work with the Sales team More...