Customer Care Management Jobs in Cairo

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our More...

Responsible for the smooth onboarding of the client, on boarding ‘is making sure customer went live successfully with Foodics’ Responsible for the product know-how and training needs of the client upon the assignment from the professional services. Responsible for educat More...

As a Customer Success Manager you will be responsible for ensuring that our customers achieve their desired outcomes while using LikeCard products or services. This role involves building strong relationships with customers understanding their needs and helping them maximize the val More...

Customer Service Representatives are required. Work Location: Abbassia flexible to work in another location based on WF schedulingBachelor Degree Holder with maximum age required 27 years.Clear Military Status.9 Hrs. (Rotation Days off & Shifts)Fresh graduate is preferredAddress L More...

Permanent Position: Operations Director Facility Management Company Overview: Our client is a leading international firm with a strong presence in the facility management industry. They are dedicated to providing highquality services to their clients across the globe. Location:This p More...

Position: Commercial Director Facility ManagementLocation: Cairo EgyptContract Details: Fulltime Company Overview: We are an international firm specializing in facility management services with a strong presence in the Middle East and Africa. Our mission is to provide our clients wit More...

Knowledge Management Senior Analyst Responsibilities Managing an estimated 1000 documents, including Process Maps, Desktop Procedures, and various related documents like Service Catalog, trainings, etc., in Knowledge Management Module and other tools. Ensuring documentation is More...

Initiate supplier pre-screening process, approval flows for contracts & vendors Manage supplier onboarding in the collaboration tool Establishing guidelines for evaluating the performance of approved vendors. Assist vendors with approvals, ensuring compliance with business po More...

Communicating with stakeholders regarding project needs and goals. Contributing to the planning and development of projects. Supporting the coordination and management of projects. Researching information as required. Performing administrative tasks such as preparing invoices, est More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm More...

Resolve customer complaints efficiently through phone, email, or face-to-face interactions. Greet customers warmly and actively listen to understand the nature of their problem. Provide customers with accurate information and advice to address their needs. Collaborate with t More...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professi More...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tra More...

Boost team performance and revenue. Handle calls with professionalism and improve conversion rates. Provide feedback and lead team meetings. Manage our lead generation system and optimize processes. Build strong relationships with partners and ensure smooth operations. Solve pr More...

Customer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner. Data Entry and Reporting: Perform accurate data entry tasks More...