Customer Service Manager
Posted on :
12-11-2024
Employer Active
1 Vacancy
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Job Description
- Manage and supervise a team of customer service representatives.
- Develop and implement customer service policies and procedures.
- Monitor and evaluate customer service performance metrics.
- Handle escalated customer complaints and resolve issues effectively.
- Collaborate with other departments to improve overall customer experience.
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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