Call Center Advisor Jobs in Egypt

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Join Our Team as a Finance Business Partner at Future Group!Do you have a passion for numbers and the ability to strategically influence business decisions Future Group a leader in translation and localisation services since 1994 invites you to become a part of our dynamic team. With More...

- Handle calls from customers regarding inquiries, complaints, billing, and technical issues. - Provide accurate and efficient solutions to ensure customer satisfaction and retention. - Maintain detailed and accurate records of customer interactions and transactions. - Collaborate More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra More...

Manage full-cycle recruitment process while maintaining all compliance requirements. Understand the business to effectively execute sourcing, recruitment and selection to support business hiring needs. Assess recruitment needs of the functional managers by developing str More...

Conduct research and identify potential customers within the target market segments. Engage with prospects through phone calls, emails to understand their business needs, qualify their interest, and evaluate their fit as potential customers. Conduct discovery calls to understand p More...

- Ensure all transactions are aligned with latest Banque Misr policies and procedures, this includes alignment with compliance and KYC standards set by the bank. - Execute variety of transactions and services which include accepting payments for different types of accounts, cashing ch More...

Roles and responsibilities The Career Advisor Assistant is responsible for providing support to the company employees whenever there is dissatisfaction or identified risk of resignation or request to be transferred, to accomplish a successful integration or retention in the company. More...

Conducting legal analysis and researching legal matters. Providing advice on legal matters. Drafting legal opinions, memoranda, and briefing documents. Reviewing legal material. Formulating formalities regarding settlements of disputes. Monitoring the implementation of the legal More...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to cu More...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal More...

Roles and responsibilities Plan & execute department strategy in alignment with the local & VF-Group guidelines. Ensure delivery of on time, quality and cost-effective Infrastructure services within agreed SLAs, and partner with Account Management, to support planning More...

Coordinate all new device installations in server room. Basic support in data center equipment installation. Perform Data Center security and provide data center system monitoring services. Support planned maintenance events system, backup processes and disaster recovery drills. More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc More...

Roles and responsibilities 1. Team Leadership and Supervision: Lead the Sales Team: Supervise and manage the furniture sales team, providing guidance, training, and support to ensure they meet individual and team sales targets. Training and Development: Conduct regular training s More...

Looking to elevate your career FlyPie Ltd a fastgrowing call centre and digital marketing agency is hiring International Medical Advisors to assist patients from the UK and the USA with their cosmetic dental treatments. Join a team that believes in creating exceptional client experien More...

Roles and responsibilities 1. Team Supervision and Leadership Supervise and manage a team of sales associates, ensuring they follow company policies and procedures. Train and develop staff, providing guidance on product knowledge, sales techniques, and customer service. Motivate More...

Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and ser More...