Manager Customer Experience Operations Senior Jobs in Portugal

Responsibilities: Provide support to small and mediumsized businesses (SMBs) to help them grow their businesses across multiple channels chat email and phone; Support and expand the selfserve advertising base for SMB clients in the online and digital advertising domain; Provide pre More...

Project Name: Meal Card CompanyRole: Customer Success Specialist Hybrid RoleLanguage Requirement: French (C2) and English (B2)Start Date: 13th November 2024Location: Braga PortugalWork Model: Hybrid (Combination of remote and onsite) Schedule: Monday to Friday: 07:00 19:00 (rotating s More...

Schrder has a centurylong tradition of innovation and entrepreneurial spirit with an ultimate focus on creating meaningful moments for people in public spaces. In 2019 we founded Schrder Hyperion in Lisbon Portugal Schrders center of excellence focusing on the future of Lightability More...

Position: Customer Support Advisor (European Portuguese) Location: Lisbon Portugal Work Schedule: Fulltime position (40 hours per week).Rotating shifts including nights (Monday to Sunday).Two days off per week (rotative). Contract Duration: Initial contract of 6 months with the possib More...

Are you fluent in Finnish and have strong communication skills We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You ll Do: Communicate with customers via phone chat and email Monitor and reso More...

Key Responsibilities: Provide customer support in Italian for inquiries related to products services orders and billing via phone email and chat.Troubleshoot and resolve customer issues with efficiency and professionalism.Collaborate with internal teams to address more complex issues More...

Position: Customer Support RepresentativeLocation: Lisbon PortugalEmployment type: FulltimeDUTIES AND RESPONSIBILITIES:Listen actively to customers questions and concerns about products and provide accurate and effective solutions to address their needsOffer clear and concise guidance More...

Key Responsibilities: Respond to customer inquiries through various channels including phone email and chat in Dutch ensuring clear friendly and professional communication.Assist customers with productrelated questions order management and general inquiries.Troubleshoot and resolve cu More...

Key Responsibilities: Respond to customer inquiries via phone email or chat. Troubleshoot and resolve issues related to the platform including problems with playing videos uploading membership issues and bugs. Identify and document client problems and categorize cases and bugs. Stay u More...

Position: Customer Support Advisor (European Portuguese) Location: Lisbon Portugal Work Schedule: Fulltime role (40 hours per week).Rotative shifts including nights (Monday to Sunday).Two days off per week (rotative). Contract Duration: Initial contract of 6 months with the possibilit More...

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Location: Lisbon Portugal Role: Afrikaans speaking Customer Advisor Salary: 1069 euro gross per month (this does include also the holiday bonus and meal allowance) plus free accommodation (so no cost for rent or utility bills). Package without company accommodation is 1360 euro More...

Are you fluent in Danish and have strong communication skills We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You ll Do: Communicate with customers via phone chat and email Monitor and resol More...

In collaboartion we areworking with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkishspeaking Customer Service Representative for their Lisbon office. Location: Lisbon PortugalEmployment type: FulltimeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Provid More...

Key Responsibilities: Review and moderate content posted on the platform ensuring it complies with community guidelines and policies.Evaluate and remove offensive harmful or inappropriate material from the platform.Flag and report content that violates legal requirements or company st More...

GermanSpeaking Customer Service Specialist Join an Exciting Banking Project in Porto Location: Porto PortugalStart Date: 11th October 2024Job Type: Permanent OnSite About the Role: Cross Border Talents is collaborating with a leading banking partner for an exciting Customer Service More...

TasksProvide excellent customer service by providing information about products or services taking or entering orders canceling accounts or obtaining details of complaintsBeing responsible for the administrative support to the financial area ensuring that the policies procedures and a More...

We are seeking a Senior Designer with a strong background in visual and digital design. The ideal candidate will have a passion for creativity attention to detail and a teamoriented mindset. Preference will be given to candidates with experience in the education or eLearning sector.Te More...

Hi! We are DATA Group and we are searching for the best talent! Our goal is to simplify our clients lives with innovative IT solutions. We operate at global scale and we are expanding to Portugal! If you are passionate and have the desire to make the difference we want to get to know More...

Job Title: Dynamic GermanSpeaking Customer Service ExpertLocation: Porto PortugalStart Date: 4th November 2024 and 21st November 2024 Are you passionate about delivering exceptional customer service and fluent in German Join Cross Border Talents partner a leading global BPO company as More...