German Customer Support In Porto
German Customer Support In Porto
Posted on :
09-10-2024
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Job Description
Key Responsibilities:
- Review and moderate content posted on the platform ensuring it complies with community guidelines and policies.
- Evaluate and remove offensive harmful or inappropriate material from the platform.
- Flag and report content that violates legal requirements or company standards.
- Ensure user interactions and content align with platform regulations promoting a safe online environment.
- Handle content review requests promptly maintaining high standards of accuracy and efficiency.
- Collaborate with team members to enhance the moderation process and contribute to a positive team environment.
- Provide feedback on processes to improve content moderation strategies.
Requirements:
- Language Skills: Nativelevel fluency in German and B2 level proficiency in English.
- Strong attention to detail and the ability to make quick decisions based on platform policies.
- Previous experience in content moderation or a similar role is an advantage but not required.
- Ability to handle sensitive material with discretion and professionalism.
- Strong communication and interpersonal skills.
- Ability to work independently and in a fastpaced environment.
Benefits:
- Competitive salary package.
- Onsite work in a vibrant and multicultural office environment in Porto.
- 4week paid training to get you up to speed with all platform guidelines and moderation tools.
- Career development opportunities within the company.
- Supportive and collaborative team culture.
Remote Work :
No
Employment Type
Full Time
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