Customer Service Representative with Turkish
Customer Service Representative with Turkish
Posted on :
14-10-2024
Employer Active
1 Vacancy
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Job Description
In collaboartion we areworking with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkishspeaking Customer Service Representative for their Lisbon office.
Location: Lisbon Portugal
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Provide support to Content Creators/Influencers across Social
- Media on Subscription Management Account Management Technical Troubleshooting and use of Marketing tools.
- Outbound Phone calls can/should be performed to make sure that customers understood the information that is being passed on to them;
- Provide product and tool support to improve clients experience;
- Identify trends and solve problems facing multiple SMB clients.
REQUIREMENTS:
- Flawless communication skills both written and oral in Turkish (C2) Proficient in English (B2);
- Ability to work quickly and efficiently under deadline pressure.
- Very good accuracy and attention to detail understanding that small details can make the biggest difference.
- Proven ability to work and make decisions with minimal supervision.
- Proactively utilize strong problemsolving skills to deliver customerfocused solutions.
- Working in a backoffice environment with customer satisfaction in mind
- Excellent written and verbal communication skills
OFFER:
- Affordable accommodation provided by the employer
- Cafeteria on site
- Training paid
- A dynamic multilingual multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Relocation support with a room for candidates from further away
Employment Type
Full Time
Key Skills
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