Dynamic German-Speaking Customer Service Expert
Dynamic German-Speaking Customer Service Expert
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Job Description
Job Title: Dynamic GermanSpeaking Customer Service Expert
Location: Porto Portugal
Start Date: 4th November 2024 and 21st November 2024
Are you passionate about delivering exceptional customer service and fluent in German Join Cross Border Talents partner a leading global BPO company as a Customer Service Expert in beautiful Porto! Help customers by providing solutions resolving their inquiries and making a real impact every day.
What Youll Do:
- Be the voice of the brand: provide outstanding customer support via phone email and chat
- Solve challenges: help customers navigate solutions with efficiency and ease
- Keep customers happy: offer personalized assistance ensuring high customer satisfaction
- Collaborate and thrive: work alongside a fun vibrant team in a fastpaced dynamic environment
- Meet your goals: achieve key performance metrics and elevate the customer experience
What Youll Bring:
- Fluent in German (C1) and proficient in English (B2)
- A passion for problemsolving and helping others
- Flexibility to work in a rotating schedule (Monday to Sunday 08:0019:00 with possible late shifts until 21:00)
- Willingness to relocate or live in Porto
- Valid EU documents (EU ID Residence Card Manifestao de Interesse Visa consultation)
Why Youll Love It:
- Onsite role in Porto work from one of Europes most vibrant cities
- Competitive salary: 1271EUR per month (14 months)
- Performance bonus: 120EUR monthly for meeting key targets
- Daily meal allowance: 7.63EUR per working day
Perks & Relocation:
- Relocating from outside Portugal Well reimburse your airfare (up to 400EUR) after six months and provide 28 days of hotel accommodation.
- Already in Portugal Youll get travel reimbursement (up to 150EUR) and 15 days of accommodation.
- Join a supportive multicultural environment with plenty of room to grow your career!
Training & Development:
- Kickstart your journey with 4 weeks of comprehensive training (2 weeks classroom 2 weeks handson) to set you up for success.
Ready to take your career to new heights Apply now and be part of a company that values growth innovation and putting the customer first!
Remote Work :
No
Employment Type
Full Time
