Manager Customer Experience Improvement Jobs in Portugal
Manager Customer Experience Improvement Jobs in Portugal
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Native German Junior Customer Support
Position Overview We are looking for a Customer Support Specialist who is a native or fluent German speaker to join our team in Malta. In this role you will provide excellent support to our customers by addressing their inquiries and resolving any issues efficiently. This position off More...
Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...
Key Responsibilities: Provide timely accurate and friendly support to customers via phone email and chat.Assist customers with inquiries related to products services orders billing and account issues.Troubleshoot and resolve customer issues efficiently ensuring a positive customer exp More...
Job Overview:We are seeking a committed and proactive Customer Support Representative who will be assisting our clients customers across various channels to answer their questions on subscription billing technical troubleshooting and other topics. Key Responsibilities: Receive incomin More...
TasksCommunicate effectively with Albanianspeaking customers via phone email and chat to address inquiries and provide support.Ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally.Resolve customer issues by utilizing prob More...
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Greek speaking Customer Support Representative for their Lisbon offices.Position: Customer Support RepresentativeLocation: Lisbon Portugal Employment type: Fulltime Remuneration: More...
Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...
French-speaking Customer Support Representative
Location: Braga Portugal Starting Date: 16th October 2024 Working Schedule: Monday to Saturday Rotational Shifts (07:00 AM 06:00 PM) Days Off: Sunday and 1 Rotational Day Working Model: Hybrid (Combination of Remote and Onsite) Type of Contract: Permanent Contract (3 months trial per More...
Key Responsibilities: Offer technical assistance to customers through voice email and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers guiding them through solutions.Document cu More...
Position Overview:As a Customer Support Specialist you will be the first point of contact for our customers helping them resolve their issues and answering their questions through various channels including phone email and chat. You will work closely with other team members and depart More...
Our client believes that great people create great products. Since 2010 they have been empowering sales and marketing teams around the world with powerful userfriendly tools that make their work faster and easier. Today their cloudbased software is trusted by over 100000 companies in More...
Betting App SupportWork place: LisbonAbout the Client : The leading player in the global sports betting and gaming industry with an established presence and millions of customers across markets in Europe and Latin America while recently entered Africa and North America.Language:Portug More...
Customer Support Advisor Portuguese Speaker
Were looking for Portuguese speaking Customer Service Advisors to join our clients team in the beautiful Lisbon! What youll do: Provide customer assistance via incoming calls live chat email and social media channels.Offering prompt and effective solutions to questions regarding accou More...
Schedule: Monday to Friday 07:00 AM to 04:30 PM (Rotational Shifts)Days Off: Saturday and Sunday Job Type: FulltimeResponsibilities: Respond to customer inquiries via phone email and chat providing timely and accurate information Assist customers with issues related to products servic More...
TasksMaintaining a positive empathetic and professional attitude toward customers at all timesResponding promptly to customer inquiriesCommunicating with customers through various channels email phone and chatAcknowledging and resolving customer complaintsKnowing our products inside a More...
Key Responsibilities: Respond to customer inquiries via phone email and chat in Dutch ensuring all communications are clear friendly and professional.Assist customers with productrelated questions order processing returns and general inquiries about our beauty products.Troubleshoot an More...
TasksAbility to assist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (soc More...
TasksAbility to ist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as igned)Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social fo More...
Responsibilities: Provide support to small and mediumsized businesses (SMBs) to help them grow their businesses across multiple channels chat email and phone; Support and expand the selfserve advertising base for SMB clients in the online and digital advertising domain; Provide pre More...
Customer Success Specialist Hybrid Role
Project Name: Meal Card CompanyRole: Customer Success Specialist Hybrid RoleLanguage Requirement: French (C2) and English (B2)Start Date: 13th November 2024Location: Braga PortugalWork Model: Hybrid (Combination of remote and onsite) Schedule: Monday to Friday: 07:00 19:00 (rotating s More...
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