Manager Customer Experience Improvement Jobs in Portugal

236 Jobs Found

Manager Customer Experience Improvement Jobs in Portugal

236 Jobs Found
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Full Time
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Position Overview We are looking for a Customer Support Specialist who is a native or fluent German speaker to join our team in Malta. In this role you will provide excellent support to our customers by addressing their inquiries and resolving any issues efficiently. This position off More...

Employer Active Posted on 02 Nov | Full Time | Easy Apply

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Employer Active Posted on 22 Oct | Full Time | Easy Apply
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Full Time
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Key Responsibilities: Provide timely accurate and friendly support to customers via phone email and chat.Assist customers with inquiries related to products services orders billing and account issues.Troubleshoot and resolve customer issues efficiently ensuring a positive customer exp More...

Employer Active Posted on 13 Oct | Full Time | Easy Apply
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Full Time
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Job Overview:We are seeking a committed and proactive Customer Support Representative who will be assisting our clients customers across various channels to answer their questions on subscription billing technical troubleshooting and other topics. Key Responsibilities: Receive incomin More...

Employer Active Posted on 11 Oct | Full Time | Easy Apply

TasksCommunicate effectively with Albanianspeaking customers via phone email and chat to address inquiries and provide support.Ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally.Resolve customer issues by utilizing prob More...

Employer Active Posted on 09 Oct | Full Time | Easy Apply

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Greek speaking Customer Support Representative for their Lisbon offices.Position: Customer Support RepresentativeLocation: Lisbon Portugal Employment type: Fulltime Remuneration: More...

Employer Active Posted on 04 Oct | Full Time | Easy Apply
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experience 1-3 years
Full Time

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Employer Active Posted on 02 Oct | Full Time | Easy Apply

Location: Braga Portugal Starting Date: 16th October 2024 Working Schedule: Monday to Saturday Rotational Shifts (07:00 AM 06:00 PM) Days Off: Sunday and 1 Rotational Day Working Model: Hybrid (Combination of Remote and Onsite) Type of Contract: Permanent Contract (3 months trial per More...

Employer Active Posted on 01 Oct | Full Time | Easy Apply
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Full Time
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Key Responsibilities: Offer technical assistance to customers through voice email and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers guiding them through solutions.Document cu More...

Employer Active Posted on 01 Nov | Full Time | Easy Apply
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Full Time
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Position Overview:As a Customer Support Specialist you will be the first point of contact for our customers helping them resolve their issues and answering their questions through various channels including phone email and chat. You will work closely with other team members and depart More...

Employer Active Posted on 01 Nov | Full Time | Easy Apply

Our client believes that great people create great products. Since 2010 they have been empowering sales and marketing teams around the world with powerful userfriendly tools that make their work faster and easier. Today their cloudbased software is trusted by over 100000 companies in More...

Employer Active Posted on 25 Oct | Full Time | Easy Apply

Betting App SupportWork place: LisbonAbout the Client : The leading player in the global sports betting and gaming industry with an established presence and millions of customers across markets in Europe and Latin America while recently entered Africa and North America.Language:Portug More...

Employer Active Posted on 22 Oct | Full Time | Easy Apply
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Full Time
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Were looking for Portuguese speaking Customer Service Advisors to join our clients team in the beautiful Lisbon! What youll do: Provide customer assistance via incoming calls live chat email and social media channels.Offering prompt and effective solutions to questions regarding accou More...

Employer Active Posted on 21 Oct | Full Time | Easy Apply
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Full Time
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Schedule: Monday to Friday 07:00 AM to 04:30 PM (Rotational Shifts)Days Off: Saturday and Sunday Job Type: FulltimeResponsibilities: Respond to customer inquiries via phone email and chat providing timely and accurate information Assist customers with issues related to products servic More...

Employer Active Posted on 09 Oct | Full Time | Easy Apply

TasksMaintaining a positive empathetic and professional attitude toward customers at all timesResponding promptly to customer inquiriesCommunicating with customers through various channels email phone and chatAcknowledging and resolving customer complaintsKnowing our products inside a More...

Employer Active Posted on 09 Oct | Full Time | Easy Apply
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Full Time
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Key Responsibilities: Respond to customer inquiries via phone email and chat in Dutch ensuring all communications are clear friendly and professional.Assist customers with productrelated questions order processing returns and general inquiries about our beauty products.Troubleshoot an More...

Employer Active Posted on 09 Oct | Full Time | Easy Apply

TasksAbility to assist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (soc More...

Employer Active Posted on 09 Oct | Full Time | Easy Apply

TasksAbility to ist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as igned)Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social fo More...

Employer Active Posted on 01 Oct | Full Time | Easy Apply
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Full Time
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Responsibilities: Provide support to small and mediumsized businesses (SMBs) to help them grow their businesses across multiple channels chat email and phone; Support and expand the selfserve advertising base for SMB clients in the online and digital advertising domain; Provide pre More...

Employer Active Posted on 02 Nov | Full Time | Easy Apply
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Full Time
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Project Name: Meal Card CompanyRole: Customer Success Specialist Hybrid RoleLanguage Requirement: French (C2) and English (B2)Start Date: 13th November 2024Location: Braga PortugalWork Model: Hybrid (Combination of remote and onsite) Schedule: Monday to Friday: 07:00 19:00 (rotating s More...

Employer Active Posted on 01 Nov | Full Time | Easy Apply