Manager Customer Experience Improvement Jobs in Portugal

Position Overview We are looking for a Customer Support Specialist who is a native or fluent German speaker to join our team in Malta. In this role you will provide excellent support to our customers by addressing their inquiries and resolving any issues efficiently. This position off More...

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Key Responsibilities: Provide timely accurate and friendly support to customers via phone email and chat.Assist customers with inquiries related to products services orders billing and account issues.Troubleshoot and resolve customer issues efficiently ensuring a positive customer exp More...

Job Overview:We are seeking a committed and proactive Customer Support Representative who will be assisting our clients customers across various channels to answer their questions on subscription billing technical troubleshooting and other topics. Key Responsibilities: Receive incomin More...

TasksCommunicate effectively with Albanianspeaking customers via phone email and chat to address inquiries and provide support.Ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally.Resolve customer issues by utilizing prob More...

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Greek speaking Customer Support Representative for their Lisbon offices.Position: Customer Support RepresentativeLocation: Lisbon Portugal Employment type: Fulltime Remuneration: More...

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Location: Braga Portugal Starting Date: 16th October 2024 Working Schedule: Monday to Saturday Rotational Shifts (07:00 AM 06:00 PM) Days Off: Sunday and 1 Rotational Day Working Model: Hybrid (Combination of Remote and Onsite) Type of Contract: Permanent Contract (3 months trial per More...

Responsibilities: Provide support to small and mediumsized businesses (SMBs) to help them grow their businesses across multiple channels chat email and phone; Support and expand the selfserve advertising base for SMB clients in the online and digital advertising domain; Provide pre More...

Project Name: Meal Card CompanyRole: Customer Success Specialist Hybrid RoleLanguage Requirement: French (C2) and English (B2)Start Date: 13th November 2024Location: Braga PortugalWork Model: Hybrid (Combination of remote and onsite) Schedule: Monday to Friday: 07:00 19:00 (rotating s More...

Schrder has a centurylong tradition of innovation and entrepreneurial spirit with an ultimate focus on creating meaningful moments for people in public spaces. In 2019 we founded Schrder Hyperion in Lisbon Portugal Schrders center of excellence focusing on the future of Lightability More...

Position: Customer Support Advisor (European Portuguese) Location: Lisbon Portugal Work Schedule: Fulltime position (40 hours per week).Rotating shifts including nights (Monday to Sunday).Two days off per week (rotative). Contract Duration: Initial contract of 6 months with the possib More...

Are you fluent in Finnish and have strong communication skills We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You ll Do: Communicate with customers via phone chat and email Monitor and reso More...

Key Responsibilities: Provide customer support in Italian for inquiries related to products services orders and billing via phone email and chat.Troubleshoot and resolve customer issues with efficiency and professionalism.Collaborate with internal teams to address more complex issues More...

Position: Customer Support RepresentativeLocation: Lisbon PortugalEmployment type: FulltimeDUTIES AND RESPONSIBILITIES:Listen actively to customers questions and concerns about products and provide accurate and effective solutions to address their needsOffer clear and concise guidance More...

Position Overview We are looking for a passionate Customer Delight Specialist with native Italian language skills to join our team in Lisbon. In this role you will be dedicated to providing exceptional customer experiences by delivering outstanding service and support. Your primary fo More...

Key Responsibilities: Deliver exceptional customer service through various channels including phone email and chat.Respond to customer inquiries related to products and services in a timely and professional manner.Maintain accurate records of customer interactions and update our datab More...

In collaboration with a leading Outsourcing/BPO consultancy we are looking for a Czechspeaking Technical Customer Support Representative to join their dynamic team in Lisbon. Youll have the opportunity to work with enterprise customers and partners assisting them with complex technica More...

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard Polish speaking Technical Customer Support Representative for their Lisbon office. Location: Lisbon PortugalEmployment type: FulltimeRemuneration: Base salary.DUTIES AND RESPONSIBILITI More...

At Catawiki every day brings the extraordinary! Whether its a or we encounter exceptional objects every day.Were a oneofakind marketplace for buying and selling special objects! Each week we offer over 75000 unique items in auction carefully curated by our passionate inhouse expert More...