Customer Support Advisor Portuguese Speaker
Customer Support Advisor Portuguese Speaker
Posted on :
21-10-2024
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Job Description
Were looking for Portuguese speaking Customer Service Advisors to join our clients team in the beautiful Lisbon!
What youll do:
- Provide customer assistance via incoming calls live chat email and social media channels.
- Offering prompt and effective solutions to questions regarding account setup and verification signin problems financial matters as well as general guidance on navigating the platform and resolving any technical issues.
- Serve as a knowledgeable consultant for customers in the sports industry.
- Respond quickly and efficiently to customer issues inquiries complaints and comments via multiple channels.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide exceptional service ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
- Offer feedback and recommendations to optimize internal processes.
Whats the offer:
- Competitive salary and benefits.
- Fully paid comprehensive training.
- Health Coverage and Private Health Care.
- Special discounts in many goods and services.
- Career growth opportunities.
What were looking for:
- European Portuguese C2
- English B2
- Have an interest in sports and you are a team player with a positive attitude
- Have good typing and computer skills (MS Office applications)
- Are techsavvy with the ability to quickly learn new software and tools
- Have the ability to explain complex concepts clearly and concisely
- Previous experience in a customer service centre is an advantage but not mandatory
- Availability to work on rotational shift
Dont miss this incredible opportunity! Apply now!
Remote Work :
No
Employment Type
Full Time
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